Idram & IDBank

Name: Idram & IDBank
Rating: 3.4 (157 reviews)
Author: Idram LLC

Finance

Free

157 Ratings
Ages

4+
Years
Category

Finance
Developer

Idram LLC
Language

EN
+ 2 More
Size

197.1
MB

Idram & IDBank is the leading fintech platform in Armenia, which combines both e wallet and banking experience in one app. Register your free account now and enjoy your journey with us. Idram&IDBank allows you to: - Onboard easily and start an e-wallet - Sync your Idram wallet and IDBank accounts - Become an IDBank customer remotely in few simple steps - Open and manage IDBank accounts, deposits, order cards, get an instant loan - Attach any ArCa, VISA, Mastercard, Amex card and make payments/transfers - Pay for more than 300 essential services, including utility, mobile and internet, fees, taxes, road penalties, car parking and insurance, etc. - Repay loans - Make fast P2P transfers to cards, e-wallets, accounts and enjoy 0% commission for transfers within the system - Make contactless payments by QR/NFC at more than thousands point of sales - Get your personal credit limit right in the app and take the unique opportunity to make any payment using a Rocket Line credit limit. Get now – Pay later! Download the best personal finance app on the market and make your payment and money management experience exciting like never before!

Ratings & Reviews

3.4

out of 5

157 Ratings

Note per item in a group
05/10/2023

streakflash
its good but grouping could be improved. I have multiple accounts from the same provider and in the groip i can distinguish them only by the account number but im constantly forgetting which is which. Would be good to have a capability to add an additional note for the grouped item if needed

Developer Response
Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us. You could write your suggestions to us Info@idram.am.
Note per item in a group
05/10/2023

streakflash

its good but grouping could be improved. I have multiple accounts from the same provider and in the groip i can distinguish them only by the account number but im constantly forgetting which is which. Would be good to have a capability to add an additional note for the grouped item if needed
Developer Response 05/15/2023
Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us. You could write your suggestions to us Info@idram.am.
Adding money from other countries is a nightmare
01/16/2023

vaz77331
I hope someone from business or development team reads this and does something about this. 2years a go around new year some change were made to the app and since than adding money from international card is impossible on the app. I have to go to the website to add money and success page comes as 404 not found. But at least when i see the 404 I know i got the money added. Please fix on the app top-up function for US cards. Also, after so many years, why would you not implement auto bill pay, so i do not have to login every month on specific day to pay my bills like electrical, gas, water and so on. I have used edram when it just came out and since I wish they made it easier, but so far we billing is not a priority. please work on this. Otherwise people are going to look for alternatives.

Developer Response
Hi, please email us a screenshot of the error you are facing along with your mobile number at Info@idram.am so we can look into this for you. We apologise for any inconvenience.
Adding money from other countries is a nightmare
01/16/2023

vaz77331

I hope someone from business or development team reads this and does something about this. 2years a go around new year some change were made to the app and since than adding money from international card is impossible on the app. I have to go to the website to add money and success page comes as 404 not found. But at least when i see the 404 I know i got the money added. Please fix on the app top-up function for US cards. Also, after so many years, why would you not implement auto bill pay, so i do not have to login every month on specific day to pay my bills like electrical, gas, water and so on. I have used edram when it just came out and since I wish they made it easier, but so far we billing is not a priority. please work on this. Otherwise people are going to look for alternatives.
Developer Response 01/30/2023
Hi, please email us a screenshot of the error you are facing along with your mobile number at Info@idram.am so we can look into this for you. We apologise for any inconvenience.
Poor customer service
02/25/2024

Luiza Alikhanyan
I tried to attach several US cards to my account none of them went through for no reason. I contacted the customer service they were messaging me back and forth for 2 hours, still couldn’t solve the problem. They had no idea what’s the problem or didn’t have motivation to solve it. It’s disappointing that in 21st century when technology rules the world, its still poor quality in Armenia. You guys need to jump on the problem and solve it, get it done. Messaging me for 2 hours is not the right way.

Developer Response
Dear customer, thank you for your feedback. We kindly ask you to check the card with your bank, making sure that it is enabled for transfers to Armenia. Also, could you provide us with more details about the problem you are facing with, by sending it to Info@idram.am so we can investigate and help you further.
Poor customer service
02/25/2024

Luiza Alikhanyan

I tried to attach several US cards to my account none of them went through for no reason. I contacted the customer service they were messaging me back and forth for 2 hours, still couldn’t solve the problem. They had no idea what’s the problem or didn’t have motivation to solve it. It’s disappointing that in 21st century when technology rules the world, its still poor quality in Armenia. You guys need to jump on the problem and solve it, get it done. Messaging me for 2 hours is not the right way.
Developer Response 03/01/2024
Dear customer, thank you for your feedback. We kindly ask you to check the card with your bank, making sure that it is enabled for transfers to Armenia. Also, could you provide us with more details about the problem you are facing with, by sending it to Info@idram.am so we can investigate and help you further.
Like others mentioned get the old version back like 2 year old
01/16/2023

**_VLA_**
If this is reviewed by developers, i do not want to sound rude, but shame on you for this kind of buggy app, specially international card processing. The whole idea of old edram before it became idram was about paying utilities and other things for people outside armenia for their homes and other things. If this is reviewed by business team. I would suggest you to find a better IT lead PM not someones brother, sister or anyone who has no id about development and testing of a product before deploying it.

Developer Response
Hi, we are sorry to hear that :( Please let us know what exactly you did not like about our app at Info@idram.am, so we could improve it based on your feedback.
Like others mentioned get the old version back like 2 year old
01/16/2023

**_VLA_**

If this is reviewed by developers, i do not want to sound rude, but shame on you for this kind of buggy app, specially international card processing. The whole idea of old edram before it became idram was about paying utilities and other things for people outside armenia for their homes and other things. If this is reviewed by business team. I would suggest you to find a better IT lead PM not someones brother, sister or anyone who has no id about development and testing of a product before deploying it.
Developer Response 01/30/2023
Hi, we are sorry to hear that :( Please let us know what exactly you did not like about our app at Info@idram.am, so we could improve it based on your feedback.

Here is a new update, packed with improvements and bug fixes to enhance your wallet & banking experience!

Version 4.1.6

Oct 6

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics