IDrive Online Backup 4+

This is a good & real cheap option to backup and store your files! Be sure to go directly to their website to check out their deals! Although, it took me some time to figure out how it really works. Also, something I don’t like... it uses single directories so doesn’t allow for directories in directories but it still backs them all up as separate directories with their names so take note of this. And I think the file size limit is 2gb.. if you try to load a bigger one, it will fail and get stuck and stops the backup process so be sure all the files you are backing up is less than the limit! Except for a few other issues... it does work pretty well and the speed is pretty good too!

PS... to Devs, sorry for bad previous review... if you saw it?

I probably will not continue service after my current term, as the app is incredibly cumbersome and doesn't back up everything. I find accessing files is just as difficult as uploading files. I feel limited on what I can do and find this has been the most difficult cloud service I've ever used. I had also completely an in-app promotion to be reimbursed for my year membership and I was never actually reimbursed. The company seems scattered and wants to throw out half-baked promotions without following through. Cannot get the app to stabilize long enough to upload images, just getting to the place to upload images takes so long, and once it opens, the app crashes, despite how many times it takes. This is honestly the most difficult, temperamental app I've ever used, hands down, and I don't feel like my items are secured, and I will likely not be able to access them if I needed to. Definitely some major improvements with app function and marketing is needed. Stop lying to customers and offering promotions you will not follow through on!!!

I purchased this because I am a graphic designer who works with extremely large files that quickly clog up all the space on my hard drive. Not needing to carry around an external hard drive for all the things I need to access daily that don’t fit on my hard drive is GREAT!

I am very new to using this and had a technical question/problem, so I started a chat with a customer service representative and I couldn’t understand what he was trying to tell me AT ALL. You need to hire people who can communicate in good English rather than foreign Indians who communicate in very broken English that is hard for an American to decipher. I ended the chat in the exact same spot as I began and had to figure out the issue for myself. Other than that, this service is GREAT! I would just like to be able to communicate with your customer service people if I need assistance with something and that is something I just can’t do unfortunately.