IDS Service Mobile 4+

IDS Service Mobile App

Integrated Dealer Systems Inc.

    • 2.2 • 28 Ratings
    • Free



Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can!

Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches.

This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices.

With this app, you will be able to:

- Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go.

- Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster.

Here’s what our customers had to say:

“We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.”
- Jeremy Ketelsen, Ketelsen RV.

“One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.”
- Carly Poole, Buckeye Marine.

What’s New

Version 23.17.0

- User gets clock out after Part Request form submission
- Usability Enhancements

Ratings and Reviews

2.2 out of 5
28 Ratings

28 Ratings

thrifus ,

Terrible App

Constant errors and having to go back through menus to be able to see clock in or punch in buttons, constant cannot connect to server/cannot retrieve data/documents errors, deleted notes causing you to have to type them all over again, the server is down at least a couple times every month causing you to not be able to clock in to jobs or log in at all, among many other bugs and errors. App is nearly unusable after the latest update, which seems to have doubled these errors/bugs.

Sheltonms ,

Not worth the one star!

It constantly tells you that YOU forgot to log out when you have to close it out just to add more photos from your library. Or, when your phone times out, YOU forgot to log out. Constant reboots just to get this app to work. These developers don’t take suggestions (at least that I know of) from people that actually use it. Here’s a suggestion. Scrap it and start over. Get practical suggestions from people that use it…. DAILY!!!

Redemption0 ,

Worst, worst, worst

Wish I didn’t have to give it at least one star. This app is beyond awful due to always being down throughout the day. I waste at least 2 hours of my day waiting for the app to come back up so I can clock in/out of jobs. Then it logs you out randomly throughout the day which then takes you forever to get back into it.
Complete and utter garbage

App Privacy

The developer, Integrated Dealer Systems Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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