iface: Face Swap & Deep Fake ١٧+

Hey, this app does great face swaps. But could you please fix the custom videos. It won’t let me do a video over 19 seconds. Anything over, is just stuck on processing. Also its very hard to trim videos, I can’t move the left side of the trimming feature for some reason. It’s very inconsistent, sometimes the trimming feature works sometimes it doesn’t. Overall a great app, but definitely has some bugs.

Thank you for your valuable feedback and for highlighting what you love about our app, as well as areas where we can improve. We're thrilled to hear that you find our face swap realism superior to others - that's a huge compliment!

We understand your concerns regarding the performance with videos involving mouth movements like eating, drinking, or tongue gestures. Rest assured, enhancing the realism and accuracy of these interactions is a top priority for us. Our development team is actively working on improving this aspect of the app to provide a seamless experience in all scenarios.

Your hope and patience mean a lot to us. Keeping our app updated and improving upon feedback like yours is part of our commitment to excellence. We're confident that with our next updates, you'll see significant improvements in these areas.

Please stay tuned, and feel free to reach out to us with any more insights or suggestions you might have.

Warm regards,

Hello, I used to enjoy using this app creating silly videos. I enjoyed it so much that I purchased the yearly subscription which allowed me to create an infinite amount of videos. Now they have implemented an update where they disregarded their previous loyal subscription by forcing them to purchase “Gems” while we already paid for a subscription that included infinite video creations. I reached out to the customer service team thinking it was a bug that I had to purchase these Gems since I was paid subscription member. In their response, “only subscription members can perform n:n Face Swap. Gems are also required, and this is not a bug.”
This is very unfortunate, everyone who purchased the subscription should be grandfathered in until our subscription ended. However, it is obvious this company rather to try reek in profits rather than satisfying those loyal customers. I requested a refund, but I highly doubt they will follow through due to this horrible attempt of already forcing their already paid subscription membership to pay even more for a service that we already paid for.
I do not recommend this app that puts profit above while screwing over their already paid subscription members.

Thank you for taking the time to share your concerns with us. We're sorry to hear about your disappointment regarding the need to purchase gems even after subscribing for a year. We understand how this might feel misleading, and it's certainly not our intention to make anyone feel like they're not getting value from their subscription.

Our subscription model is designed to provide users with access to many of our app's features at a reduced overall cost. However, certain premium features, which require more resources, are supported through the purchase of gems. We strive to make this clear in our app description and subscription details, but we appreciate that it can still come as a surprise.

We value your feedback and are constantly looking for ways to improve our app and make it more user-friendly. To show our appreciation for your support and to help improve your experience, we would like to offer you some complimentary gems. Please contact our support team with your account details so we can make this arrangement.

We're committed to ensuring our users feel valued and heard. Your feedback is crucial in helping us achieve this, and we hope to better meet your expectations in the future.

Warm regards,

The [App Name] Team

Paid for the annual subscription, which included unlimited video uploads. My subscription is still active but I can’t even use what I paid for because gems are now required. If a subscription was made before the gem currency was implemented, the customer should receive the benefits agreed upon when they made the subscription. Changing the terms after the fact is robbery. I’ve contacted support 2 times with no response. Put in a 3rd ticket, we will see if I ever get a response. This screams lawsuit.

UPDATE: developer contacted me offering free gems. I’m not happy with this resolution, especially since I have no clue how many gems this will be. I paid for unlimited, I want unlimited. I contacted support through Tally as that is the only way I can find to contact support, and for the fourth time I have not gotten a response, so I can’t even get the gems I was promised. At this point I just want a full refund.

Thank you for taking the time to share your concerns with us. We're sorry to hear about your disappointment regarding the need to purchase gems even after subscribing for a year. We understand how this might feel misleading, and it's certainly not our intention to make anyone feel like they're not getting value from their subscription.

Our subscription model is designed to provide users with access to many of our app's features at a reduced overall cost. However, certain premium features, which require more resources, are supported through the purchase of gems. We strive to make this clear in our app description and subscription details, but we appreciate that it can still come as a surprise.

We value your feedback and are constantly looking for ways to improve our app and make it more user-friendly. To show our appreciation for your support and to help improve your experience, we would like to offer you some complimentary gems. Please contact our support team with your account details so we can make this arrangement.

We're committed to ensuring our users feel valued and heard. Your feedback is crucial in helping us achieve this, and we hope to better meet your expectations in the future.

Warm regards,