IGN Entertainment 12+

Well first I’d like to say I’m great full for what your company and employees do for the gaming community as a whole. With that said your app could do with fine tuning. After my initial choice of content it’s hard to go back change my choices. A better tutorial on your settings would be nice, and also a way to go back a see that tutorial again if I need it would be great. As far as the content of your product. I would say it’s excellent from my per view. Only negative I could give would be that most of your reviews seem to start from a personal view point and stay that way until the end of the article. It might just be my personal view but a review is supposed to be facts and info followed by a personal opinion at the end, maybe two or three different opinions. Well sorry for the long winded review. I hope someone reads this and I hope I see some of feedback from this as well. Sorry for poor sentence structure. Lol 😆

This used to be my favorite app to visit every hour. Even if it was just for a quick peek or to look up an answer off some wiki. Now, since it’s most recent overhaul of an update, I can’t do either of those things. When I open the app it is simplified to such a degree that would be appealing if it worked. Many of the articles which have videos do not work, unless if you go to the video section of the app. Understandable, however, even then the app only allows one to scroll down about 15-20 articles before it crashes. Also, the videos are a three step process. They load on the homepage (and often don’t have audio, unless I’d you swipe up and then down once it starts) but then you have to click on the article to open and restart the video, and then click the icon again to view full screen. Before the update one only needed to turn their phone horizontally to get a video to go full screen, not to mention having the video pop down in a corner to continue scrolling was the thing I missed now that it’s gone. Finally, they got rid of the search bar so no more wiki help for me and the games I play. Sure, there is Google. But the app allowed one to save wikis and pages that were vital to beating games, which in my opinion saved time. It’s disappointing to see that a once great app has been overly simplified and is riddled with bugs and crashes. Please, if anything, go back to the old app. I also miss seeing World 1-1.

I don’t typically write reviews, especially bad ones, but the IGN app has went from great to useless. Previously I used the IGN app almost daily to look up game guides or specific game news (and more), which I always searched for on the app using the “search” feature. The latest update stripped the app down to nothing but a “News” page, a “Video” page, and a “Profile” page (if you create an account).
The news and video pages can only be scrolled through and refined to basic categories like “games” and “TV.” The search feature has been completely removed. Not only is there no way to search for news or information on a specific topic, there’s also no way to search for a specific article I read a few days ago, other than endlessly scrolling.
Articles can still be added to favorites and viewed from the profile page, but I don’t want to favorite every article I read just for the small chance I might want to reference it later - I want to be able to search for it if I need to.
I genuinely hope IGN listens to their users and releases an update soon that brings back the search feature. Search options are such a basic and necessary feature for any news-type app, and IGN’s app is quite a downgrade without it.