Guest how you guest when you book one of our 6,000+ hotels — and earn rewards.
IHG Hotels & Resorts: 6,000+ destinations. 19 hotel brands. 1 app.
Earn rewards when you book with any of our hotel brands from our IHG One Rewards app. From family-friendly stays at Holiday Inn hotels, to business-ready accommodations at Crowne Plaza hotels, to luxury getaways at Iberostar Beachfront Resorts, we have a brand designed for however you like to stay.
We make booking simple
When you download the IHG One Rewards app, travel becomes a breeze! The app makes everything simple at every point of your journey — from booking to check-in and checkout. Quickly book and re-book a hotel in seconds, then add hotels to your Wishlists for future visits. Whenever you’re ready to find your next destination, you can easily filter hotels by rates, distance, and amenities.
There’s more! With Wi-Fi Auto Connect, you can automatically connect to free Wi-Fi upon arrival at our hotels. Speaking of arrival, our app allows you to digitally check in (or out) at your hotel, saving you some time in your travels. Want to get a better view of the area around your hotel? Our app can be your guide, where you can see what restaurants, streets, and shops are nearby.
Access everything you need
With the IHG One Rewards app, you can access all your trip details, get trip reminders, modify or cancel your reservations, and view expenses from your current stay. Need directions, parking info, or a list of hotel amenities? The app has you covered.
Access exclusive member rates and offers, earn points to use for free nights, and rack up Milestone Rewards like Food & Beverage Rewards and Confirmable Suite Upgrades. With our free and secure app, you can easily keep track of your points and benefits, pay now or later with Points & Cash, and discover more ways to earn and redeem. Not a member yet? Sign up for free in the app to access more perks and exclusive offers.
Travel with ease
Enjoy flexible booking options with free cancellation on most rates. Rest easy with world-class cleaning processes and get notified on the latest travel news. Need help? Chat with us in the app or speak directly with one of our customer care representatives. Whenever, wherever, and however you travel, we’re here for you.
Connect with us
Instagram: https://www.instagram.com/ihghotels/ and https://www.instagram.com/ihgonerewards/?hl=en
Holiday Inn Express®
Holiday Inn Club Vacations®
Holiday Inn Resort®
InterContinental® Hotels & Resorts
Six Senses® Hotels, Resorts & Spas
Regent® Hotels & Resorts
Kimpton® Hotels & Restaurants
HUALUXE® Hotels & Resorts
Crowne Plaza® Hotels & Resorts
Iberostar Beachfront Resorts
Unlock your Milestone Rewards! See what you've earned and seize the opportunity to enhance your stay. Your rewards, your experience – make the most of it!
Ratings and Reviews
Super Easy, Super Helpful
I’m not in the habit of leaving reviews for, well, anything really. But I wanted to leave one here because I’m d how happy I am with the app and IHG in general. I don’t stay in a hotel all that often but when I do have to it’s for work and I don’t always know where I will need to stop for the night. And that’s where this app is SO helpful! It is very easy to navigate and so far I have been able to find exactly what I need and unfortunately it tends to be at the last minute. Last night was a prime example of that. I drive truck and as I was driving south on I-5 south of Tacoma WA traffic came to a complete stop due to a really wreck. As I watched what time I had left to drive slowly disappear I was able to jump on the app and find a room in Lacey WA at the Holiday Inn Express & Suites, which is a wonderful place to stay by the way, so with that taken care of I was able to focus on the task of hand without any distractions. Thank you so much for the app!!
App Works Great but watch those charges…
I have never stayed in a Holiday Inn hotel till 4th of July weekend, they’re very clean, great customer service, great breakfast, but the way they charge you is really off…. Let me give you an example of what happen with me… I reserved a room on the app at $151 for 1 night plus taxes it’s like around $169 or so, when you click reserve they won’t charge you until you show up in person, when they charge me instead of charging me $169 they charge me $202 (saw in my credit card app), I didn’t say anything cause I know they always make adjustments before you check out, but then they charge me $178 instead of the $169 and reimburse the $202 they originally charge me for…. So after my 3rd night I stayed with Holiday Inn in different locations my credit card declined cause I reach my credit card limit cause of so many different charges on hold and reimbursement, I don’t like how they manage their charges is like they don’t know what to charge you for ………I don’t like using my Debt card cause I knew this could happen and the banks take about 3-5 business days to reimburse your money 💰…. This was my experience with Holiday Inn, just keep an eye out on your charges for sure…. And if you like lots of money to be on hold go ahead and stay in Holiday Inn when you travel 😂😂
Terrible customer service
I would recommend not wasting your time with IHG . Their app has multiple glitches and their customer service is non existent . I hold Spire Elite membership with IHG and after my recent issues and their lack of assistance I will no longer be traveling with IHG or any of their properties . If you have any type of issues with one of your stays IHG proves to be completely worthless . Most of the time they won’t even reply when you reach out to them and when they do they say “ IHG cannot get involved with property issues , you will have to work it out with the property directly “ . Also if you leave a low star review through the app they will refuse to post it as they only post the higher star rated reviews , thus showing how dishonest they truly are . I have also reached out multiple times on why they refuse to post my reviews and have not received a response . IHG is completely dishonest and worthless . If you look up IHG’s national rating it is very low and a majority of their reviews are negative . Also if you compare them to other reward programs they again rank low . There are many other options that not only have better rewards , but actually care about their customers . I would give IHG zero stars if possible
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- Six Continents Hotels, Inc
- 297 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
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