iKan - State of Kansas ٤+

Name: iKan - State of Kansas
Rating: 3.1 (160 reviews)
Author: Office of Information Technology Services

Office of Information Technology Services

مصمم لـ iPhone

- ٣٫١ - ١٦٠ من التقييمات

- مجانًا

لقطات شاشة iPhone

الوصف

Skip the trip to the DMV and renew your Kansas vehicles with iKan.
Paper forms? Gone. We’ll store your receipts, vehicle info, and payment in the app so you can get back to worrying about things that matter.

Download the official app of Kansas - iKan - to renew your vehicle and order Vital Records such as birth, death, marriage and divorce, all with the help of a friendly chatbot. Get your certificates with just a couple clicks! Select order by mail or pick up in the office and get notified when it is ready. iKan is offered as a convenience to the Kansas residents.

Features:
- Friendly, conversational chatbot guides you through the search and payment process
- Secure payment processing
- Renewal notifications and reminders
- Ability to store your payment methods and vehicle info for speedy future renewals
- Payment receipts stores in the app’s “Wallet” for quick and easy access
- Order Vital Records: Birth, Death, Marriage, Divorce Certificates

٢٤ سبتمبر ٢٠٢٤

الإصدار 12.4.0

Updates for iOS 18
Bug fixes

٣٫١ من ٥

١٦٠ من التقييمات

Whose idea was chatbot payment?!?

Pro: app seems to work ok, Kansas finally getting a little bit of technology with their system.

Con: who thought a chatbot was the best way to pay online?!? First page lists all the vehicles to renew. So I click it and then it immedietely forgets the vehicles and asks me to enter in a PIN or plate number. Then asks a bunch of different questions. Guess what, if you have another vehicle you have to do it all over again. So whoever chose this: have you ever paid a bill anywhere else like this? Water, insurnace, invoices? If everywhere else in society has already figured out an easy invoice system why buck the trend and make us go through a chatbot?

Fantastic

I’ll admit I was super skeptical of a government app actually working. Well to my surprise...in the last few months I’ve used it twice. Once to get my RealID info started. I needed to go to the DMV anyways. And second...today, literally took 70 seconds to renew my registration and pay. Worked flawlessly. Yes I have one car. Yes I have had that car for 5 years. Yes I have the same insurance as last year. A lot of the “bad” reviews seem to be people who didn’t follow instructions or have a weird registrations...but for a regular ole Kansan like me. Worked perfectly. As for the “fees” or surcharges...welp ACH is $1 or you can always mail in a check. And new technology isn’t free. It has to be paid for somehow.

Quick; a few upgrades recommended

The process is quick. Took less than 10 minutes for two vehicles. A lot quicker than driving to the county seat!
Couple suggestions:
-People are over dealing with bots. The app can ask the same questions but just present it to the user in a different format (so it doesn’t appear to be a bot).
-I registered two vehicles, but the app only shows that I have one vehicle under vehicle renewal activity. It shows the last of the vehicles renewed. The receipt and documents section shows I paid for both, but the Home Screen with the pop up does not.
-provide option to make the receipt and the renewal show as PDFs so it’s easy to save to phone, forward to family, etc.
- Provide additional payment options such as PayPal, etc. Third party payment sources provide a layer of protection.

أوضح المطور Office of Information Technology Services، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.