IKEA Place 4+

On my iphone 8 the terms and conditions agreement screen has a bunch of visual things overlaid on top of each other. The end result is when I try to hit the radio button to agree to the privacy policy it does not register! My phone screen is perfectly fine, it is 100% the software. It's awful because I used a previous version of the app a year ago and it was great! I just want to use it again. I will gladly update this review if/when the issue is fixed.

Hej Brandy. Thank you for bringing the issue to our attention. We're currently addressing the issues and have already rolled out the first update to ensure a smooth experience. More updates will follow in the coming weeks. We apologise for the inconvenience and hope that you'll give us another chance.

This is a very cool app, when it works. There seems to be no rhyme or reason as to why it only works for certain items on my LIDAR equipped iPad Pro. This inconsistency makes it a frustrating experience and the lack of feedback for errors makes for a poor user experience. Based on the developer responses to other reviews, this is a known issue for at least a year. Are you simply not going to fix this critical bug? To boot, the selection of furniture is very small. We were not able to find any of the furniture items we’re interested in. Also, the browse UI is a real drag. Having to scroll through multiple sections hoping you’ll find what you want just worsens the UX. Hey product managers making these terrible interface decisions, search is a thing and it’s not that hard to implement.

Between the small selection and the flakiness, this app is ultimately useless for us.

Hej JC SV
Thank you for reaching out. We're sorry that you experienced this problem, but we're more than happy to help fix this issue. Try to delete and then reinstall IKEA Place, that should hopefully solve the problem. We hope you'll continue to use IKEA Place in the future.

This is a great concept, and when it works it is a dead useful way to plan out how you will use space in a room. However, it seems to work only intermittently even on a brand new iPhone 12 Pro with Lidar capabilities. About half the items you pick for the AR experience will show the placement indicator on the floor but as soon as you select where you want to put the furniture, nothing happens. At least half the items I selected to see in the AR view wouldn’t appear. When an item does appear, the app works fine and you can manipulate the piece of furniture to see how it will fill the space. Just needs some work/stability improvements to get a higher rating.

Hej Kyle Thank you for reaching out and apologies for the inconvenience. We’re aware of the issue and we’re looking into solving it. Look out for updates as we’re always trying to fix issues for all our users.