Inter IKEA Systems B.V.
Designed for iPad
The IKEA mobile app is where your inspiration comes to life. Find that cute armchair you saw at your friend’s place or look through thousands of products and ideas just for you - to make your space truly your own.
Whether you’re looking to buy online or in-store, the IKEA app is your perfect shopping companion.
Scan the products with Shop & Go while you walk through the store - and skip the checkout line.
Are you planning a big project or small home improvements? Save and organize your favorites in lists for later. They are ready when you are!
Found the perfect IKEA furniture or home decoration? Let us do the heavy lifting. Order home delivery and be informed every step of the way, by tracking your order easily in the app.
The IKEA app is also a convenient home for your IKEA Family benefits. Access your IKEA Family card quickly and find all your past receipts conveniently in one location.
IKEA values your data privacy and believes in ethical use of customer data. That’s why you’re in control of all your data at all times.
Bug fixes and performance improvements.
Ratings and Reviews
IKEA is the best company in the world.
I’ve never really lived near an IKEA so didn’t really know too much about what goes on there. I recently decided it was time to rethink my home’s organizational condition! Unfortunately, most of my day was spent desperately trying to navigate the swamp that is The Container Store’s internet presence. It took me hours to find anything I was remotely looking for (in part due to load times and overall glitchiness). Finally, after a simple Google search, I was pointed in the direction of IKEA’s site. I promptly found exactly what I was looking for, was delighted to see they deliver to my area, AND happened to stop by on the right day because I got everything 20% off! Needless to say, I downloaded their very well-built app, joined the “IKEA Family,” and I now have a KNORVA and two FRAKTA’s heading my way (in addition to the items that originally led me to them). 🇸🇪 länge leve sverige!
don’t order from here unless—
I’ve ordered furniture from here almost A MONTH AGO, set my delivery date, and haven’t heard anything since I bought & ordered my furniture. it’s been a week since my expected delivery date & i have heard NOTHING and everytime I call, I’m either wasting 40+ mins listening to the same three sentences on HOLD waiting for someone to even answer the phone or i hear “well it looks like you order hasn’t been sent out yet,” well yeah.. I KNOW that’s why I’m calling YOU. I was told I would hear from IKEA in 2-3 days and again, HAVE HEARD NOTHING. In the amount of time it took to read this, I’ve read and edited this review(10 mins on hold as of rn). they finally transferred me to a resolutions department THREE calls ago and after 20 mins of me waiting for someone to answer the phone, when they finally did, they said “Hello” and before i can even say anything, THEY HUNG UP ON ME. I really loved their furniture and couldn’t wait to receive my order, considering i’ve spent $200+ on just a DELIVERY FEE, you would THINK I would have even heard something back, but boy was I wrong. beautiful furniture.. but i wouldn’t know seeing as though, I’ve only seen pictures from the app, NOT worth wasting time to even get an answer back, for the to tell you the most OBVIOUS reason you called. unless you have all day LITERALLY and want to listen to the same, three sentence automated hold tone, then THIS IS FOR YOU!!! not happy at all (15 mins now on hold)
Probably the LEAST Customer Friendly APP in Retail
So in one world to describe this app it would be ‘why’. Why can’t you search for key words and find something (note to IKEA, but not everyone or even some people know what crafty names you associate with your products). You took away the ability to even search a receipt or locate a receipt which means I couldn’t not return something because EVEN WITH the credit card that I used your associate still said they couldn’t return it. Why not take it back? I mean it says IKEA right on the front of the unopened package….does anyone ELSE sell IKEA brand? Finally the searching for a receipt even in the old system entirely SUCKED. So using a crystal ball, you have to try to remember when you purchased what and then one by one go thru a receipt. If you want to see a PERFECT customer experience, go to the REI site and become a customer. Search receipts by date, with pictures, with EASY search.
Not sure if this is new, but the upgraded website is a tremendous downgrade for customers.
Lastly- you make the app so NOT intuitive, that I simply stop trying to buy stuff. I have found items I want, not in stock in my store, but somewhere else in the country. Can you easily order it? Not at all. Could never figure it out. Simply put, you lost a number of sales from me because of this.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Inter IKEA Systems B.V.
- 194.6 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Basque, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, Galician, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish
- Age Rating
- © Inter IKEA Systems B.V. 2019