The IKEA App has everything you want:
• The ability to Personalize your Inspirational Feed with images and products geared towards your interests
• Search and Browse seamlessly and quickly for the products, categories or offers you’re looking for
• A fast and convenient Checkout process that makes ordering your IKEA products easier than ever
• Strong control over your Data and Privacy parameters, and what you choose to share
• Create custom shopping lists that also can be switched to In-Store mode: this allows you to view item stock and location information at your favorite local IKEA store
• Use the app to scan products in IKEA stores and easily add to your custom lists
• Get detailed information and recommendations on Products before adding to your cart
• Multi-channel Cart support for both logged in and non-logged in users
• A simple sign-up process for an IKEA Shopping App account, as well as for IKEA Family Offers
The new IKEA Shopping App was designed to make ordering products and creating a better life at home easier than ever! Shop our selection of furniture storage, desks, mattresses, beds, dressers, sofas and much more with complete ease.
Whether you’re looking to order some of your favorite IKEA products directly to your door, or looking for furniture inspiration, you’ll find that the new IKEA shopping app experience is better than ever.
Bug fixes and performance improvements.
Ratings and Reviews
Ikea!? More like idea! 💡
I love using this app for browsing through (and eventually purchasing) furniture because most of the time... Well... I see a piece of furniture! haha. But Ikea SHOWS how this item could be used in a space. This feature alone really helps me visualize the possibilities of making my house...a home!
Other enjoyable features include: being able to save your favorite items into lists (for me, they're grouped by room or functionality); the suggested items similar to your current selection is useful as well; and the browse by images (of a well designed room or the items being used in a functional space) has proven to be effective as well when seeing a nice example and being able to click the thing you like and your already on the item page ready to buy.
Anyway five stars because yes I love this app if you couldn't already tell.
Developer Response ,
Hej! A big thanks for your review.
don’t order from here unless—
I’ve ordered furniture from here almost A MONTH AGO, set my delivery date, and haven’t heard anything since I bought & ordered my furniture. it’s been a week since my expected delivery date & i have heard NOTHING and everytime I call, I’m either wasting 40+ mins listening to the same three sentences on HOLD waiting for someone to even answer the phone or i hear “well it looks like you order hasn’t been sent out yet,” well yeah.. I KNOW that’s why I’m calling YOU. I was told I would hear from IKEA in 2-3 days and again, HAVE HEARD NOTHING. In the amount of time it took to read this, I’ve read and edited this review(10 mins on hold as of rn). they finally transferred me to a resolutions department THREE calls ago and after 20 mins of me waiting for someone to answer the phone, when they finally did, they said “Hello” and before i can even say anything, THEY HUNG UP ON ME. I really loved their furniture and couldn’t wait to receive my order, considering i’ve spent $200+ on just a DELIVERY FEE, you would THINK I would have even heard something back, but boy was I wrong. beautiful furniture.. but i wouldn’t know seeing as though, I’ve only seen pictures from the app, NOT worth wasting time to even get an answer back, for the to tell you the most OBVIOUS reason you called. unless you have all day LITERALLY and want to listen to the same, three sentence automated hold tone, then THIS IS FOR YOU!!! not happy at all (15 mins now on hold)
Probably the LEAST Customer Friendly APP in Retail
So in one world to describe this app it would be ‘why’. Why can’t you search for key words and find something (note to IKEA, but not everyone or even some people know what crafty names you associate with your products). You took away the ability to even search a receipt or locate a receipt which means I couldn’t not return something because EVEN WITH the credit card that I used your associate still said they couldn’t return it. Why not take it back? I mean it says IKEA right on the front of the unopened package….does anyone ELSE sell IKEA brand? Finally the searching for a receipt even in the old system entirely SUCKED. So using a crystal ball, you have to try to remember when you purchased what and then one by one go thru a receipt. If you want to see a PERFECT customer experience, go to the REI site and become a customer. Search receipts by date, with pictures, with EASY search.
Not sure if this is new, but the upgraded website is a tremendous downgrade for customers.
Lastly- you make the app so NOT intuitive, that I simply stop trying to buy stuff. I have found items I want, not in stock in my store, but somewhere else in the country. Can you easily order it? Not at all. Could never figure it out. Simply put, you lost a number of sales from me because of this.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Search History
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Inter IKEA Systems B.V.
- 138.1 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Basque, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, Galician, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish
- Age Rating
- © Inter IKEA Systems B.V. 2019
With Family Sharing set up, up to six family members can use this app.