Imprivata ID is a secure authentication application that helps improve clinical workflows for medical professionals for electronic prescribing of controlled substances (EPCS), remote network access, and others.

For EPCS, Imprivata ID enables Hands Free Authentication, a breakthrough solution that delivers exceptional speed, security, and convenience for providers while meeting DEA two-factor authentication requirements for EPCS. Instead of typing a manual token code, Hands Free Authentication wirelessly retrieves and verifies a one-time password from the Imprivata ID application on the user’s mobile device, even if it is locked and/or in the user’s pocket, which delivers unparalleled speed and convenience with minimal impact to clinical workflows.

For remote network access, Imprivata ID enables fast, convenient push notifications. Users receive a notification on their mobile phone asking them to verify their identity. The user simply swipes the notification from the lock screen of their device and taps “Approve,” and the second factor of authentication is complete.

What’s New


•iOS 13 qualification
•New troubleshooting guide in settings page
•Added gentle reminders about enrollment of the IID token
•Fixed bug that intermittently caused notification issues during a backup and restore in iOS 13. If you experienced issues where notifications would not allow you to interact on the lock screen or your Apple Watch, please take this update and launch the application. Your issue should be resolved without having to re-enroll your Imprivata ID token.

Ratings and Reviews

2.3 out of 5
150 Ratings

150 Ratings

4drp ,

Approve/Deny Broken

I second the approve dent problem on iOS 13. Not only does it not work with the watch, the phone itself of course needs to be unlocked to get the approve / deny choice. This adds a significant amount of time to my day , especially covering for multiple doctors.

The low power Bluetooth dongle almost never works as well now, which I know is an also an Imprivata desktop issue, but it makes the loss of approve/deny on watch or lock screen even more annoying.

Reviews are pretty worthless here since at least for e-prescribing users aren’t choosing this platform in most cases, but we can complain to IT and encourage them to find a better vendor, so please fix this.

Dean2C ,

iOS/Watch OS notifications fixed!

iOS 13 notifications are fixed in version 6.3.1.x - you can again long-press the notification from the lock screen of your phone to approve/deny the token request. Actionable notifications again appear on the Apple Watch too. Thanks to Imprivata for getting this fix in place.

cjrivera ,

iOS 13 broke Apple Watch usefulness

I agree with the other reviewers who have discussed the one useful aspect of this app (the ability to use the Apple Watch to confirm controlled eRxs instead of having to use your phone) has been removed after upgrading to iOS 13. You would think that the main use of this app would have been tested prior to the release of iOS 13. As it is taking so long for a remedy, I am planning on discussing this with the IT department of our admittedly large hospital system and investigate other similar apps, but that actually work.


Imprivata Inc.
10.6 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
This app may use your location even when it isn't open, which can decrease battery life.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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