Index: Business Phone Number 12+

As a business owner who frequently utilizes the Index app for managing various templates, I can confidently say that it's a fantastic tool for its price point. The simplicity of use is unparalleled, and it has greatly streamlined our workflow.

However, there's one feature that could take it from good to exceptional: a search option for templates. With the sheer volume of templates we manage and the diverse range of questions we receive, having the ability to quickly search for specific templates by keyword would be a game-changer. It would significantly expedite our process and make the app even more indispensable to our operations.

Overall, I highly recommend the Index app for its simplicity and effectiveness. I eagerly await future updates and hope to see the addition of a search feature soon. So it can be the 5 star app it should be.

Hey there, thank you so much for your fantastic feedback, we truly appreciate your suggestions for a new template search feature on Index. We will make sure to mention this to our team and see if it is a possibility to add this idea to a future update. If there's anything else we can do for you, please feel free to email us at reviews@getindex.com.

I’ve been a Sideline customer for 3+ years and I have to tell you that the update to Index is less than ideal. What was once an easy to use and relatively fluid user experience, the new system for booking appointments is cumbersome and inefficient, specifically in regards to the reminder system.
The ability for Sideline to communicate with my iCloud calendar and propagate customer appointments and phone numbers from the calendar and into Sideline made reminders straightforward and easy. Furthermore, the control and customization of the reminders made this feature vital for customer communication.
The new system which forces you to book appointments *only* through Index makes scheduling frustrating and laborious. There is no indication through Index’s calendar which times/slots are available until you attempt to book and then it only tells you if a spot is unavailable after attempting to confirm a booking. To solidify the frustration there is no indication within Index, unlike in Sideline, whether or not a text reminder has been sent to clients.
Please improve upon or reinstate the previous reminder functionality.

Hey Bryan, although we're currently working on other features for Index, we'll be sure to relay your feedback regarding Index's Appointments features to our teams. In the meantime, if there's ever anything else we can do to make your Index experience a 5 out of 5, let us know at reviews@index.com. Your feedback helps us help you.

I am so confused. When I first bought this app, it was transferred over from Sideline. Another words I was told that it was a merger between Sideline and your app ““ index. However, upon having it for at least two to actually four years now you guys have circumvent changed the apparatus in there in which I am being charged way more than previously entertained or contracted. you guys up the pay on the contract or up the payment requirement on the contract without any notice on your behalf, or towards mine. Subsequently I had to let the app go which I’ve had for four years the same phone number because you guys decided to raise the price $10 from 1499 to 2499. Now, the fact remains that I did not sign up for 2499. In fact, I originally signed up for 999. I want to know why it is you guys want to charge 2499 and I have no access to my old line anymore will I get access to my old phone number if I continue my subscription I do not want to pay 2499 because that’s not what the agreement was. I will contact my lawyer if this issue is not Resolved within 24 hours and 99 seconds.

Hey there, we understand these price changes can be frustrating. Due to rising operational costs, we have had to revisit our pricing, which we believe is justified based on the many features we include on Index's subscription such as Auto-reply, Custom voicemail greetings and more. For any help with iOS refunds, please contact Apple and they will assist you. In the meantime, please reach out to us for any more help at reviews@getindex.com.