Indiana Michigan Power 17+

Pay bill, report outage & more

American Electric Power

Designed for iPhone

    • 2.1 • 53 Ratings
    • Free

iPhone Screenshots

Description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts

*Logging into the I&M app requires an active account that is registered online at IndianaMichiganPower.com

What’s New

Version 1.18.23

This release includes bug fixes and performance enhancements.

Ratings and Reviews

2.1 out of 5
53 Ratings

53 Ratings

Dem1940 ,

Disappointed

I have used the I&M web sight on all my devices and have been pleased. I was notified today of the app version and downloaded it to my phone. The problem I have with it vs. the web site version, is that you cannot not use it to see power outages other than your own. I may be missing something, but I can’t find anything.

I have other properties that are of interest other than the one that is registered with this app. I will continue using the web site which I think is outstanding.

Seawatch13 ,

Doesn’t work

Last week we had power outages throughout Indiana. We lost power for 15 hrs and appreciated the very hard work of the crew. However, the app was of no use to us. Kept getting window saying Oops something went wrong. Try later or dismiss.
Couldn’t get info where outages were so I had to rely on my brother who had power to check how long power would be out and estimates on having power back. Today I tried and finally gave up trying to pay my bill while on the road. Will have to wait till I get home to pay it on my laptop which will be in few days. Ugh!! Fix it please.

QwayLa'Shaye08 ,

Fix the APP!!

I’ve always pay my bill thru the app. But lately I’ve been try to access the app to review or pay my bill, but every time I try to login, it keeps saying, “Oops, something went wrong. Please try again later” or something like that! Annoying! PLEASE fix this issue! Thanks.

App Privacy

The developer, American Electric Power, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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