The Informed Delivery® application allows you to interact with your incoming mail and packages in one convenient location. Digitally preview your household’s letter-sized mailpieces and receive USPS Tracking® updates for incoming packages directly in the app:

• Verify your identity to ensure you have access to your secure dashboard

• Digitally preview grayscale images of the exterior, address side of their household’s letter-sized mailpieces scheduled to arrive soon.

• Report missing mailpieces, and in some cases, interact with mailer-provided digital content associated with mailpiece images (e.g., special offers, related links).

• Schedule emails and/or text-based alerts to track the delivery status of your incoming packages.

• Scan the barcode on shipping labels with a mobile device’s camera to store the label number and track its status.

• Leave delivery instructions for incoming packages and schedule a redelivery.

What’s New

Version 2.8

Maintenance and bug fixes

Ratings and Reviews

2.3 out of 5
2.9K Ratings

2.9K Ratings

CCV322 ,

Works and it doesn’t work

I like the convenience of knowing what mail is coming in that day. But the app is spotty. Sometimes it works sometimes it doesn’t. It’s a great idea but needs a lot of work to get it right. Also not sure how safe it is knowing that your mail is on the internet and it can be hacked by identity theft hackers. Hackers can intercept your bank statements. Know when that statement is coming in and wait for the carrier to arrive then steal the mail before you can get to your mail box. Then you’ll have a plethora of new problems worrying about who has your bank account information and who can open up a credit card in your name and use it. Because they can open up a credit card account then use the same tactics to steal your credit card letter. Why banks send these important sensitive documents and credit cards with the regular first class mail is beyond me. It should be a certified letter.

There are major safety concerns regarding identity theft that the USPS hasn’t fully addressed yet. I do not recommend this app at this time until all the above is corrected.

Lizoliz ,

Just what I’ve been waiting for!

Was waiting in line at my local post office when I saw the advertisement for Informed Delivery. I couldn’t believe it... I’ve always wanted to know what snail mail was coming and with this app, I finally know plus the added bonus of tracking packages. I was notified via this app that a package I was expecting, label was created. This info came way before the shipper notified me with the tracking number. Awesome sauce! This is a great little app and does what it says and the signup process was pretty easy and straightforward. There’s also an option within the app to notify the post office is you did not receive a piece of mail they indicated was coming to you.

Thank you Postal Service for a great app. I’ve only been using this app for less than a week and my mail has been on point with what “ID” said was coming. I highly recommend that everyone get this app. Some have written reviews regarding trouble or errors with this app and I hope their issues have been or are in the process of being resolved; with this in mind, I still highly recommend this app because simply knowing what is coming offers a piece of mind when you expecting important mail.

yorkydee ,

Have ID FOR > one year. LOVE IT!

I’ve had Informed Delivery for over a year now and love it. The email delivery works great so now I’m getting the app. Don’t believe all the negative reviews. I truly believe the writers expect to much. I never had a glitch until yesterday. I did not get an ID email yesterday or today. Figure the USPS computers are having a problem and it will be fixed quickly. People get so unnecessarily upset when anything goes a little haywire in their life and jump quickly to post angry reviews. I’ve had NO PROBLEMS in the last full year that I’ve had the service. I even caught a temporary mailman lying about package delivery to my home. Said I was not home so he left note on my door. That was a lie. We were both home all day and the front door was open. My four dogs would fave gone crazy if the mail truck pulled up. Turned out that he was a new employee and didn’t deliver to our whole street that day. THIS WAS NOT THE FAULT OF THE INFORMED DELIVERY SERVICE. But the service is responsible for catching the guy in a lie. Lolol. I love this service!

App Privacy

The developer, United States Postal Service, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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