ING.lu 4+

ING Luxembourg S.A.

    • 2.3 • 6 Ratings
    • Free

Screenshots

Description

With the ING Mobile banking application, you have your bank always at hand !

Taking all the features of your secure e-banking “My ING” account, this application allows you to easily perform all your banking transactions via your phone or tablet. The application is available in 4 languages; French, English, German and Dutch.

Please do not hesitate to share your suggestions with us, so that we can continue to improve the app.

What’s New

Version 4.3.6

Bug fixes

Ratings and Reviews

2.3 out of 5
6 Ratings

6 Ratings

hayder_hussein ,

Inconvenient Language Settings

This app is very frustrating and inconvenient to use because I have to change the language from French to English every time I log in. This recurring issue has made the user experience less than satisfactory. Despite numerous attempts to set the preferred language to English, it seems that the app does not retain the selection, forcing me to go through the language change process repeatedly. This inconsistency and lack of functionality not only wastes my time but also reflects poorly on the overall usability and quality of the app. It is essential for the bank to address this issue promptly and provide a seamless language selection feature for a more user-friendly experience.

Developer Response ,

Hello, thank you for you review. The issue concerning the language choice should be resolved next week. Kind regards, your ING Team

Vaaycacaon ,

The worst banking app ever!

I have been in three different countries and worked with many banks (+8). This app is by far the worst. It constantly throws errors - it doesn’t provide you enough information on the fees before you take an action. It doesn’t even show you the currency exchange rate when you exchange!!!

I literally think of changing my bank due to this poor app. Note that, don’t expect that the web banking is any better!

Astronautsoffduty ,

Awful

Unable to set up bank guarantees or regular transfers from the mobile app.

App Privacy

The developer, ING Luxembourg S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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