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After the change from InSave to InMark, I followed their instructions and updated the app to InMark. However, after downloading the new app, I started seeing ads even though I had already paid for the previous app. Additionally, the option to restore my previous purchase was not working in the new app. I reached out to the app support by using the email button in the new app and sent them a screenshot of my subscription purchase. They responded quickly and restored my ad-free account. If anyone else is experiencing the same issue, I recommend contacting customer support, as they were able to resolve the issue promptly.

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I purchased the annual subscription (12 month paid option) through InstaSave (the old version) (in May) and two months later (July) there is a prompt stating our app has moved, please download our other app. This is a new app we are forced to download because the other one no longer works. Why did you as a developer do an app change without transferring current subscriptions? I paid for an annual subscription that does not continues when selecting the restore option in the new app. There was no communication about this pending change and disabling of the other app. It sends a message that this developer like others will attempt to scam their users out of money, regardless of the amount, without considering consequences. Will this issue be rectified or will refunds be issued? This is not the first app developer to do this, and it is an issue that needs to be addressed and stopped immediately.

We care about our users' experience. Please send us an e-mail using the e-mail button in our InMark application. Our teams will solve your problem as soon as possible.

Don’t bother with this app unless you will pay for it. It’s just unbearable. I’d almost want you to try it just to see how bad it is but to save your own time-take my word for it.

Like many others I was with instasave and paid for the annual subscription. Then they changed apps. After a few weeks I finally figured out how to request the subscription on this app that I already paid for. It did not carry over on its own. So I lost out on part of it. (About a month). They said they would only honor my plan until it’s expiration date but so far my account still says I’m on the free plan. Then they told me to give them a 5 star review and they would give me an extra week. What a joke.

I liked instasave app and I’m sure this would will get the job done but you can just go on safari and do this for free. After this I would pay for it and I’ll delete the app. I didn’t like the how that was handled.

We care about our users' experience. Please send us an e-mail using the e-mail button in our InMark application. Our teams will solve your problem as soon as possible.