I’ve tried to add money for my son and it doesn’t show my state. It worked perfect the first time I used it and I tried to use it the next day and there are only a few states on it, and mine isn’t and it just says more states will be added soon. My son needs money NOW!! I’m so upset. I’ve tried deleting the app and reinstalling it and nothing works, this is ridiculous

Trying add money so that I may talk to my friend incarcerated and there no place to add money. When using Inmate Canteen it directs me to Team 3 Inmate Canteen, so I go web site it directs me to reopen inmate canteen. So I find my friend and click on phone, I get message saying insufficient funds add money, but it repeats saying, go back to Team 3 Inmate Canteen and viscous circle repeats it self. Truly fustrating.

An app used to keep in touch of loved ones incarcerated, and it doesn’t work. Only option it gives me is Wisconsin when choosing an innate. Its unfair the app hasn’t been updated and honestly, borderline Evil that ir doesn’t work. Website is down right-now and app doesn’t work.

You do not have the option to send pictures on the app . You can’t send money on the app . You can’t check your account balance on the app you still have to log in online to do basically everything .