Inspection Support Network 4+

ISN app is extremely laggy. Some functions like text reminder were working and now its not working anymore, and its not cheap to use.

This is by far the worst report writer I have ever used. I was using Spectora and when business was low I switched over to ISN because of the pricing structure. It worked for me at the moment. Needless to say, I prefer to pay $100 a month versus the low pricing for ISN because of how bad the software is. When I am arriving at my inspections and starting my reports, I will very often not have any of my needed templates available. There have been so many times when I’ve had to call them over the phone to resolve a situation for me while I am on the job already with my customer. The web writer is as bad as the app the web report writer is slow, check boxes that you select will de-select and then select again or if you’re not paying attention we’ll just stay deselect even after clicking. The only pro to any of this is that if you call them, they will help you with technical support. The con is that you’re always with technical support on the phone. It is stupid how bad it is. I’ve tried multiple software’s. I’m going back to Spectora where I was happy and had zero problems.

The report mobile app is a very disappointing experience for a home inspector. They fielded this application with very serious deficiencies and inefficiencies. I started using ISN back office for the sake of their pay at close option and also their build request list option on the desktop. Their mobile app report software is still not ready for field use, and I have spent at least 100 hours helping them work through all the glitches. I hope that sometime in the near future, I can come back here and change my review. But for the moment the application operation warrants a one star review.