Insta360 4+

Is a great app But.

Update: App got fix and now it’s working well for me. Loving it now. Customer service gave me excellent experience. Updated to 4 stars, if they allow to choose more than 50 clips, that will be my 5 star. But over all, amazing app.


I am brand new to 360 cameras and recently got my X5. Initial use of the app was great and I was able to choose multiple clips to edit using Ai auto edit. Im new so I still have a long way to know how to edit manually but Ai edit works well for me and minor editing. I updated the app and that almost made me return my X5 because of frustration. I cannot Ai auto edit multiple clips at once when I was able to do before and the clips are less than 4mins total time. Good thing insta did is a choice to be able to revert back to old version and with that, i am able to choose multiple clips and did the editing. Downside is, its really an old version with different layout I have to get to know. Hope they fix this soon. But have to admit, the X5 is really fun and nice but this app is making me think twice about keeping it.

Developer Response ,

Hi, sorry for any inconvenience. In the latest version of the app, you can choose multiple clips for AI auto edit by the following path: Edit > AI Auto Edit > choose footage. We've recorded your feedback and will forward it to our R&D team for further evaluation and optimization.

Please feel free to to contact us via email at iOS-Appfeedback@insta360.com if you have any further concerns.

Thank you.

Great app but...

I have used various 360 cameras and Pps over the years and Insta360 app is by far the best. Inutive and very easy to use. I have two problems with. The first being that I have original One X which they have locked out of some special features. There are minor differences between the One X, R and One X II major reason why haven't upgraded. Instead they have decided to limit functions in the app for my camera the same (to be clear these features were present for the One X to be pulled later which kind of confirms that it is not a hardware limitation.
The next issue is soul crushing and makes no sense. When using video I can't make stay on 5K. Anytime I stop using the app it switches back to 4K. This not how it functions when I use the camera without the app. I like to reframe which works better with 5K and never or rarely want 4K. So frustrating. I can't tell you how many times I have stopped a video and start again only to realize I hadn't reset back to 5K. I'm guessing that this is a weird hardware issue when connected through WiFi but I don't care if it drains the batter more, just allow for the default setting be changed. I have looked for one and have not been able to find it yet.

Why such poor iPad support?

Love the camera, the app works very well and I’m certain I haven’t even made full use of it yet.. But I have to say I am incredibly disappointed with the iPad version of this app. It’s the exact same as the phone, just scaled to a larger screen. As someone that does 90% of their editing from an iPad, it is so frustrating that I have to work off my phone to make edits to my videos. At the very least there needs to be a horizontal mode because as it stands I have to disconnect my keyboard and work with the naked iPad to do any editing. Why not make use of the extra power? I will absolutely come back and update this to a five start if this issue is resolved. I don’t know how I can take this seriously as a professional level action camera if I am forced to edit off a phone.

Edit:
The Developer has updated to include much, much better iPad support. This app is fantastic and an appropriate companion to a phenomenal camera.

Developer Response ,

Hi there, thanks for your feedback. We would continue to work harder and provide a better product according to our user's needs. Much appreciated!