Instacart: Groceries & Food 12+

I was once an avid grocery shopping lover. I spent a few days a week combing aisles , reading labels and finding bargains. A few years back, I had an injury and then another. I wasn’t very mobile for a few years and also retired from a long career. I began using Instacart on a whim. At first I experienced multiple issues with delivery and replacements. Customer service was more tan gracing reimbursing me for lost money and adding on extra money for the trouble.
After a while I learned that communication with a good shopper saves headaches and I believe Instacart stepped up their game making improvements in their company.
Today I use Instacart 2 sometimes 3 times a week. The ease of shopping is amazing. I easily and quickly compare prices and choose the best store to shop. The amount of time I have saved in my day to day life is priceless. Instacart is fast so you get what you need within an hour or two.
I could go on and on about how much I appreciate this company. I do t understand why anyone goes to the physical store and lugs bags in and out of a store, into the car and into the house! I still shop in stores on occasion or order my groceries and pick them up bagged and ready for no fee, but I will never go back to doing my own grocery shopping. The cost is minimal and the benefits are maximum!

I’ve been using Instacart for over a year now. For the most part it’s pretty good. Although some prices are higher than in the store. But, when you consider the cost to drive there, then to shop and deal with other ppl and waiting in line and bagging groceries etc. IMO it’s worth the extra. I mostly use it for Aldi, as I live in a somewhat rural area and don’t have access to a lot of bigger stores. One of my suggestions to Aldi/Instacart is to plz add the item and or product nutritional information. And please add more images of the actual items and or food. If you’re looking for a food or product you’ve never bought or eaten before, this is a pretty important option that should be available to view before ordering your items. I’ve recently started watching my carbs and fats etc and I’m blown away that the nutritional labels aren’t pictured for Aldi foods. C’mon guys, let’s be better here, let’s aim to provide nutritional info and guidelines and labels. If someone is following strict eating guidelines or diets etc, how are they supposed to determine what they can and can’t eat /buy when you’re not providing the proper images and labels for the products? Please fix this and please do it asap. I’m so disappointed that I can’t see the nutritional information before adding these items to my cart.

I’m not sure if this is just an Aldi thing or if this is for all stores as I pretty much only use Instacart for Aldi.

It’s good to have an app to which one can order groceries online from and Instacart has that, however, there are some features in the app that are not working such as the ability to delete an address from one’s personal profile. The app has the delete option and the button once in account settings and at the personal information, however when tapping on edit next to a delivery address and then click on the delete option at that particular address, instead of the address being deleted an error message comes up in white on a black background saying, unable to delete this address at the current time and the glitch can be replicated. And the app is also not accessible in its layout and the company’s technicians do not complete the order via phone in lieu of the app when the app is not working properly. And they want to investigate it before fixing the problem.

Caveat, you had better taken a foreign language class in high school. I would not recommend this service for your grandparents or elderly parents until Instacart cleans up their act with the app and the help they have working in their customer service department. If you do have to contact their customer service regarding issues with the app, be prepared to do a lot of yelling.