Instagram 12+

I am unable to follow any accounts. I have tried logging out and back in. Doesn’t work. I’ve tried logging in on the browser instead of app on my iPhone and my MacBook. Does the same thing. Won’t let me follow any accounts. If I tap follow initially says following, but once I refresh it says to tap follow again. I’ve also tried uninstalling and reinstalling the app. Does the same thing. I need a response from the developer ASAP for a resolution. Do I need to go back to personal account again? And go back to pro? That’s what fixed my issue last time when Instagram wasn’t sending me my two factor authentication codes to my cell phone. And I couldn’t login anywhere except my iPad that was already logged in. Also my follower count is completely wrong I get dozens of you have a new follower notification but the number on my Instagram doesn’t change for a long time. The number isn’t correct either… I’ve been having weird issues like this constantly. I love Instagram but I hate these software issues & bugs that are cancerous!!! I will not change my one star review until I get someone to help me and actually fix my issue. Your Instagram help website isn’t helpful either! I’ve already done all of those tricks of the trade, and they don’t work either. I’m a level 3 tech-support for a huge company, & I definitely know what I’m doing!!!

I have had Instagram since 2011 and I have never since then had an issue until the Music Tag feature rolled out and I haven’t been able to use it since then. I have tried so many things from updating everything, logging out and logging back in, uninstalling and reinstalling the app several times, going to someone’s story to look for the “Try It” button but nothing, unlinking my Facebook account, changing my password and updating profile.. which btw didn’t let me change it to my personal email because it was taken already, I have never used it so I clicked on forgot password to see who has been using my email but it says that it doesn’t exist so I’m a little confused on how it has been taken but doesn’t exist. But anyway I reported the Music Tag issue awhile back but haven’t heard back since then, so I reported the issue several times back to back to see if that works (prob not). All the research I have done over this issue has been through Google through other users experiences because IG doesn’t even have support help over this issue. The only thing that has inconveniently worked was to make a second account, everything shows up on there but as soon as I switch over to my account that I use it’s not there! INSTAGRAM.. PLEASE FIX THIS ISSUE, IM NOT THE ONLY ONE! 🤨

I’ve been blessed with a black and white information bar that says couldn’t refresh feed for almost a week now and it is really frustrating and annoying and more stress I don’t need added onto my life right now. I’ve tried to uninstall the app and reinstalled it, logged back in, and it does the exact same thing pops the couldn’t refresh feed bar and keeps popping up until the current video has been completely loaded than it will go away. I’ve checked to see if the app is up to date and it is 100% up to date, I’ve checked my iPhone’s iOS system thinking that could be the culprit because it has been before in the past with other apps that acted up when it wasn’t up to date, but my iOS system is up to date. I’ve read it could be a poor internet or WiFi connection and that’s not true because my connection signal is pretty strong as I’m in the next room over from where the WiFi box is located and I receive a strong signal so it isn’t our WiFi connection. This is really frustrating and irritating and annoyance to me that it makes me so stressed out every time I go on Instagram and see that information bar there when it wasn’t there last month only recently. Please Instagram for the love of god fix this issue!! I’ve done everything I could on my end to fix it and nothing has changed. This is a bug on your end and it needs to be fixed pronto!