Take the hassle out of healthcare payments by paying all of your medical bills in one place with InstaMed.
Pay any healthcare bill in a snap with Photo Bill Pay
Paper bills stacking up? Take a picture of any healthcare bill to pay it quickly and easily.
Save payment and health plan details to your secure InstaMed digital wallet
Make healthcare payments in seconds, and be confident that your healthcare and financial data is safe and secure. We’re healthcare’s most trusted payments network, independently certified at the highest levels for both healthcare and payments.
Manage all of your healthcare expenses in one place
Once you start paying all of your healthcare bills with InstaMed, we’ll help you understand your overall spending pattern and keep track of all of your payments. No more paper receipts!
Connect with participating providers
You can pay any healthcare bill with InstaMed, but you can do even more if your provider is using InstaMed, too!
• Go green with paperless billing
• Never worry about missing a bill with automatic payments
• Set up a payment plan
• Understand your benefits for any health plan
• Skip the front desk and check in to appointments from your phone
We’ve added instructions to Photo Bill Pay to make it easier to pay any healthcare bill! We also now support iOS 12
Ratings and Reviews
No Apple Pay integration!!
Seriously??!! You make an IOS app quick pay for Medical bills and don’t include Apple Pay Integration? This app was painful to pull up my bill and enter information on. It was not very intuitive at all. When asking for patient information you could at least include an info box explaining where to look on the bill, especially since instamed is littered all over the bill. I did try scanning the bill and it did not work - so much for paying in a snap...
“security” if you can call that !
“help prevent unauthorized access to or misuse of your Personal Information, but cannot guarantee that your Personal Information will never be disclosed”
InstaMed has established safeguards to help prevent unauthorized access to or misuse of your Personal Information, but cannot guarantee that your Personal Information will never be disclosed in a manner inconsistent with this Statement (for example, as a result of unauthorized acts by third parties that violate applicable law or relevant Web statements).
If you register for a Web account, you will be asked to select a password to help protect your information. These passwords help us verify your identity before granting access or making corrections to any of your Personal Information. You should never disclose your password to anyone. InstaMed will never ask you for your password in an unsolicited phone call or email. You are responsible for maintaining the secrecy of your passwords and any account information.
When you provide credit card, debit card or bank account information, it is transmitted using SSL technology to help prevent unauthorized access to or misuse of that information. You will know that SSL is being used when you see a full yellow key in a blue box in the lower left-hand corner of your browser or a full “lock” in the status bar of your Internet Explorer browser.
Bad User Experience
I have my payment and user information stored on the app, but when I go to pay a bill, I take a picture and none of the information transfers to the form, so I enter it manually.
Then it doesn’t recognize the address of the recipient of the payment and insists “address line 2” must be filled in. There is no additional address, so I put “n/a” and that’s not good. I put “suite n/a” but that’s no good, so I had to make up a fake address by entering in “suite a” and hoping the payment goes through.
Then, the worst part of all after entering all that in, the payment screen. I have a credit card saved on their service, but it prompted me to connect my bank (which I do not feel comfortable doing). I want to pay by credit card (or even better, though Apple Pay), but that’s not an option, so ... I back out of the whole transaction and just go on the mobile web version.
The web site recognized who I was, pre filled in all my information and let me pay with the credit card on file. Why would I use this app ever again? Just use the web site. Much easier. It doesn’t matter if you can take a picture of your bill if you can’t pay it.
With Family Sharing set up, up to six family members can use this app.