instax SHARE 4+

The app doesn’t function well

The photo color wasn’t vivid. I’m not sure if that’s because I didn’t turn on the intelligence filter. However, I found the app itself doesn’t function well.
1. Failed to login Instagram. By logging with Instagram, I see the returning error from server.
2. Failed to load the Facebook photos after logging Facebook account. It’s just blank!
3. The only option is to browse the photos from camera roll. However, it’s very hard to browse. You can’t access the albums to pick the favorite ones. You can’t go back to the recent one easily. You can’t edit the photos if they are not originally square. ( my printer is S3 for square pictures)
You have to edit the photos by other photos and saved as new ones to print out easily.
4. The app doesn’t even fit to the latest layout if iOS and iPhone11 Pro Max. You can still see the black areas because this app doesn’t fit to the new sizing of iPhones. I think besides bug fixes. Engineers should work on UI as well. The design is just out of date!
The product quality is good. But the matching app is just like 5 years ago design. iPhone is about to launch iOS14! This app really needs some improvements and it’s not expensive to do so. I also hope the app will be updated to fix the possible private network blocking feature abc other new changes on iOS 14 since I can only linked with WiFi for the printer. I am worried if that’s gonna be a disaster to turn my printer as a junk in next couple months.

Back to 5 stars!

Edit: I have since updated my phone to iOS 13.1.2 and it finally works! I tried to print more pictures again today and now my phone connects to my SP-2! I was able to print out the pictures on my phone without any issues. I read another review on here and she said to allow the app to access your location via the real time template on the app. I tried to do it, but was unable to since I was already connected to the printer. However, even without it selected the connection went through and my instax printed everything perfectly. Glad I took some time tonight to give it another chance! For those who had issues before try this method out!

I am so sad that this app no longer works with iOS 13! I just upgraded to the iPhone 11 Pro and with iOS 13 already automatically installed I had NO idea that this app would not work. I tried many times to restart the printer and my phone with no success. However, I tried it on my boyfriend’s phone who still has iOS 12 running and it was able to detect the printer perfectly. I am not sure what I will do once his phone updates... please find a way to make this compatible with the newest iOS. I love using this app to print from my instax SHARE SP-2 and I have no idea when or if this app ever will be updated... the last update was 7 months ago.

Waste of time

This is ridiculous. This application no longer works w/ my iPhone X. I have the Instax Share SP-1. It used to work just fine and now my device won’t stop blinking green after replacing the batteries and installing new film. On top of that, the app won’t connect to the printer. I have gone through every measure possible- allowing all features, clicking every in app feature beforehand. Everything you can think of. I get to the final step to print and the camera won’t connect while giving me a disclaimer to ‘update the application so I can use the latest features.’ This message pops up just after I’ve installed the application for the 10th time. Again, it’s absolutely ridiculous. It’s more upsetting that their new app for their new device seems to be working fine. I guess FujiFilm has no problem confirming that they don’t support past models and have no problem also confirming that they could care less about their customers. I see others are having the same issues. It’s very unfortunate and very disappointing. We all spent hard earned money for a printer to print memories for another corporation to take advantage and disregard customer service. It’s inexcusable and I hope others will join me in no longer purchasing FujiFilm products. Would be happy to adjust my position if this issue is fixed.

Réponse du développeur ,

From "SHARE development team"
Thank you for contacting us.
We are sorry for any inconvenience.
Could you please tell us about the problem from the link below to see how we can help you?
https://www.fujifilm.com/contact/
Your detail information will help us to analyze and solve it.
We appreciate your continued support.