INTEGRIS Rx 17+

The app has not been updated in 10 months. It has issues when you go to refill a prescription there is an option to pick up or deliver. The options are jumbled together so it’s confusing which one you are choosing. If you do choose deliver you have to pick up anyway. I used to get text messages when my refills were ready for pick up but I don’t anymore. This could be a very helpful app and used by more but I’ve heard ppl say it’s not worth the hassle so they call in instead. There are more issues I can list with finding your prescriptions that need to be refilled and the way to go about it. Please contact me if you would like more feedback.

I used to be able to scan my prescription bottle for refills at the INTEGRIS Baptist Medical Center Emergency Department Pharmacy. It was a rough process but most of the time it worked. Recently, however, I received error messages every time I tried to refill, saying I needed to call or go to the pharmacy in person. I discovered that the ED Pharmacy had been removed as an option but no one knows why.
Today I noticed the app has t been updated in 3 years! Someone is not very concerned with customer service.

This app was decent 5 years ago. Now it is almost useless because part of the text overlaps other text within the app making it difficult to read anything. DESPERATELY needs a good update that will make it functional. A lot of people could use this app but the way it is now it’s practically useless as it’s nearly impossible to read anything in the app.