Intelligent Hub 4+

VMware Workspace ONE

AirWatch, LLC

    • Free

Screenshots

Description

AirWatch Agent is now Intelligent Hub!

The Intelligent Hub app is the single destination where employees can have an enhanced user experience with unified onboarding, catalog, and access to services such as People, Notifications, and Home.

Capabilities:

**Stay Secure, Stay Connected**
Intelligent Hub extends mobile device management (MDM) and mobile app management (MAM) capabilities and enables your company to keep your device secure, compliant and connected. You can also view device details, messages from IT, and verify compliance status and request support from your IT administrator.

**App Catalog, People, Notifications, and Home in a Single App**
Single catalog experience with optional services such as People, Notifications, and Home.

You can now favorite apps and websites that you need quick access to, rate apps, use the search function in the Catalog, get recommended & popular apps, access corporate resources and home page, and much more.

**The Entire Company in Your Pocket**
Easily search through your corporate directory by first name, last name, or email address and view employee details such as photos, titles, email addresses, phone numbers, office location and reporting structures. You can call, text, or email easily from within the app.

**Stay on Top of Company Notifications**
Improve productivity wherever you are and get notified with app notifications and custom notifications. Custom notifications can be notification alerts, downtimes, and participation in surveys.

Disclaimer: Please note that your experience may vary depending on the capabilities enabled by your IT organization.

What’s New

Version 24.01.1

This release includes bug fixes to enhance your Hub experience.

Ratings and Reviews

4.5 out of 5
54.3K Ratings

54.3K Ratings

cyberswimmer ,

Unmatched Productivity with Zero Trust

While hub is implementation-dependent, clearly VMware on VMware knows what it’s doing because I can get to ANY app I need on ANY of my enrolled devices and it’s a pleasure to see security verifications that don’t slow me down. It’s a fantastic app and implemented fantastically inside VMware. I’m sure your IT organization can make YOU more productive with VMware Workspace One!

Developer Response ,

Hi, we're very happy to hear you've been having an excellent experience on Hub! Thank you for the detailed positive feedback, it's great to know that Hub helps you stay productive and secure.

kats248 ,

Starbucks

I use this app for Starbucks and I hate it. It’s helpful to get my hours yet it is really poorly done. It is always going down. It is hard to navigate, poorly designed, and it’s overall just frustrating. Loading my hours takes forever and I have multiple times where when I changed my availability it didn’t load later. Leaving me scrambling with my manager to figure out my hours for the upcoming weeks. It really has some serious work to be done to it. Also the fact that the “mother app” has to stay on my phone to function the rest of it is pretty unsettling. There is no use to it other then stealing data I’m sure. I just wish Starbucks would change applications because this is not worth the money.

Developer Response ,

Hi, sorry to hear you're having a poor experience with our app! We appreciate your valuable feedback and we understand your frustration. The issues you're describing are not the default behavior. Please, contact your IT Help Desk and ask them to escalate these issues to our Enterprise Support teams so we can start working on improvements.

K'Shanti ,

Invasive as Chrome

My review disappeared, so… I was forced to implement this app on my phone, against my better judgment. It is invasive and has disabled the “Never“ setting for Auto Lock. Why does an app need to tell me how to use my phone? And exactly how much of my information is the app really collecting? As soon as I leave this job, I’m scrubbing this app.
UPDATE: Okay. I quit, waited until I recieved my final paycheck then deleted the Hub and all related apps. It just tried to reinstall them. I had to go into Device Management and remove it, disabling all permissions. Creepy and invasive. I pray my new job doesn’t use this.

Developer Response ,

Hi, sad to hear you've had a bad experience on Hub. Based on your review, we understand that you're expressing concerns about your privacy. Workspace One Intelligent Hub collects only the information that is required to provide secure access to your work data and applications. You can get familiar with what information the app gathers from your device by going to Account - About submenu - Privacy Settings - Privacy Details.
Based on the configuration of your organization, there might be other policies which require the collection of additional details. You can contact your IT Help Desk for more clarifications on such policies.

App Privacy

The developer, AirWatch, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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