Intelligent Hub +4

Get ready for your new headache!

This is your companion App that loads and manages the company Apps. That’s a big if they had setup the app correctly first. Highly recommend having a separate smart phone to use this software on. Memory hungry and drains your battery under normal use like fast. Above all make sure you have all the updates you can get for your device. Prone to locking you out of your device for work when you do not have the latest updates!

Resposta do desenvolvedor ,

Hi Christopher, sorry to hear you're having troubles setting up Hub! There might be specific restrictions set by your IT Admin on the allowed number of devices that can be enrolled into Hub. Please, make sure your previous device in unenrolled. If this is not the case, please, contact your IT Help Desk as they can help you with troubleshooting or escalating the issue to our Enterprise Support teams for further assistance.

Starbucks

I use this app for Starbucks and I hate it. It’s helpful to get my hours yet it is really poorly done. It is always going down. It is hard to navigate, poorly designed, and it’s overall just frustrating. Loading my hours takes forever and I have multiple times where when I changed my availability it didn’t load later. Leaving me scrambling with my manager to figure out my hours for the upcoming weeks. It really has some serious work to be done to it. Also the fact that the “mother app” has to stay on my phone to function the rest of it is pretty unsettling. There is no use to it other then stealing data I’m sure. I just wish Starbucks would change applications because this is not worth the money.

Resposta do desenvolvedor ,

Hi, sorry to hear you're having a poor experience with our app! We appreciate your valuable feedback and we understand your frustration. The issues you're describing are not the default behavior. Please, contact your IT Help Desk and ask them to escalate these issues to our Enterprise Support teams so we can start working on improvements.

Unable to be removed from old DEP for new job

I am a physician starting at a new hospital. I recently worked at a prior institution that used Intelligence Hub and when I left I deleted the application and its data.

When redownloading the app for use at my new job it force logs me into my old hospital’s server. When they try to remove me from their Device Enrollment Profile (DEP) they cannot find me in their system. I tried deleting the application AND fully factory resetting my phone and the problem persists. I have no certificates under my Settings>Device Management tab to remove. Both my new and old hospital IT departments are unable to change the app settings. I cannot find any contact information for VMWare customer support. Please help me