The iOn HEALING™ Mobile App from KCI USA, Inc. (KCI), now a part of 3M, is free for use by healthcare professionals in the U.S. The app offers a suite of tools designed to improve customer support, streamline business processes, and facilitate more efficient and effective communication between healthcare professionals and V.A.C.® Therapy representatives. The iOn HEALING™ App serves to facilitate a healthcare provider’s relationship with KCI by providing the following main functions:

• V.A.C.® Therapy Orders: Place V.A.C.® Therapy or V.A.C.® Dressing & Supply orders for patient use in the home and instantly transmit them to KCI for processing of homecare orders (KCI is the Covered Entity billing for the ordered DME products)
• Manage Outcomes: Send patient’s wound assessments to KCI for DME reimbursement and claims processing (TPO)
• Connect & Consult: Contact the local V.A.C.® Therapy representative to discuss potential treatment options or to request support
• Product Navigator: Find appropriate treatment options to best manage a patient’s wound
• Product Portfolio: Obtain information on the wide range of wound therapies and dressings available from KCI
• Video Tutorials: Learn about products, dressing application techniques, mechanisms of action, and much more

Learn more about the iOn HEALING™ App at

For questions on iOn HEALING™ App in the U.S., please contact your local V.A.C.® Therapy representative or call 1-800-275-4524.

©Copyright 2020 3M. All rights reserved. 3M and the other marks shown are marks and/or registered marks. Unauthorized use prohibited. PRA-PM-US-02304 (03/20)

What’s New

Version 8.14.01

Performance improvement and bug fixes

Ratings and Reviews

5.0 out of 5
3 Ratings

3 Ratings

App Privacy

The developer, 3M Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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