Iron 24 4+

I was able to sign up when my location first opened. Since the. I have had multiple lock issues where the lock doesn’t show up. It’s 3am what am I supposed to do now that I am up. I logged out of the app thinking logging out and logging back in would work. Well that was a mistake. I tried logging back in and it’s having me go through the entire sign up process. I go through it all just to give me an error.

Don’t waste your time, I just wasted 30 minutes of my life trying to sign up for a two week trial at my local gym just to get to the credit card step and to receive multiple errors saying contact support. When you go and create a ticket, you have to type your name and email and phone number which should in my opinion be automatically auto filled because you know I’m logged into the app. It should have my basic information already prefilled. But that’s not the worst of it, create a ticket and submit the ticket only to see what you wrote, be deleted and have no confirmation that the ticket was submitted. So you go and look up the phone number on Google maps and call the phone number and be sent to voicemail only to never be heard from.

i’m not sure why there’s so many reviews of people saying the sign-up/app is not working because it took me a good three minutes to sign up with no issues whatsoever and I can now access the gym. It was that easy. I felt obligated to write a review because of how great the experience was and how misleading it would be to listen to those reviews and not get this awesome opportunity for this new gym so I’m excited so yeah definitely download the app because it’s perfectly fine and works great