iScanner: PDF Document Scanner Ratings and Reviews

Keep hustling

iScanner has seriously changed the game for how I handle college and my side hustles. As a student juggling part-time work, I’m always on the move, and this app is basically my personal assistant. I scan all my class notes and handouts now, and it’s way easier to find and organize my stuff than digging through piles of paper. What’s even better is I can add my own notes, highlight important stuff, and even blur out things I don’t want anyone to see if I’m sharing them with friends.

I’m also obsessed with the document markup, it's super handy when I need to highlight key points in my study materials before exams. Plus, the math mode is a lifesaver for homework, you can just snap a pic and it solves the problem for you. It even works with really complicated equations, so I don’t have to worry about getting stuck. The text recognition feature is also a huge help when I need to grab important info from printed materials for my side gigs. Cloud storage also helps, it syncs everything automatically, so I can work on assignments no matter where I am. It connects across my iPhone and iPad too, so I don’t have to keep emailing myself files. Overall, iScanner saves me so much time each week and helps keep everything organized. Totally worth downloading!

CEO

Great Platform, but the pay component needs work, I’ve got a lot of apps, but I never seem to have as much trouble as I do with this application constantly turning off, it seems like I pay, and I pay, and I pay and comply, when looking at the other competitors in the market the cost for your platform is significantly more when you pay additional money, it’s a generate some grace., I’m constantly working on something time sensitive, and perhaps I haven’t been in the app for sometime, so I may not know that the subscription has lapsed… But the subscription is only time-based, not usage-based.

There should be some way for your CRM program algorithm to say “this guy paid $40 and hasn’t used the program much in the last three months, so now that he’s finally using the program maybe we don’t shut him off immediately because it could be an urgent timing issue”?

Because, I know that many people no longer liked to put automatic renewals into their phone because they end up paying for items that they’re not using and just end up canceling it in the future when they need a program again… They’re not likely to choose the platform for which they have already spent hundreds of dollars on the program and the one time they go to use the program… It won’t work without jumping through a bunch of hoops?

I acknowledge that your software as a service business model requires you to charge people, but even my credit card gives me grace period?

Fantastic

I’m a teacher and I use this all time in my professional and personal life. I scan all my worksheets for school, so I have a blank digital copy, and then I can display it on the smartboard - write class notes and examples and save as a new file that gets posted on my digital classroom so any absent students have access to what we did together in class.
For home use, I scan all my bills and such that I think I may want for future reference (in the organized digital files), so I can shred the paper versions. So handy to have access to various paperwork I might need anywhere I go with my phone.
Also, I scan my child’s artwork and any papers they want to “keep.” Even though we do keep a few masterpieces, having a digital copy has made my child less resistant to tossing the originals.
This is a user friendly app. I’ve have it for a few years and they keep upgrading it to make it a very useful tool.

Not sure why the 4.8 rating!

Between the non-stop ads and the developer’s relentless pursuit of premium subscriptions, I couldn’t get anything done. I’m no tech genius, but that’s why we have apps to help, right? I also understand the need for revenue. However, if you offer it for free, then let us use it. I didn’t ask you to give me something free, you offered it.
I had 9 documents to scan and convert to a PDF format to send as an email on my iPad. I tried to keep them in one folder, but after 4 or 5 pages, it wouldn’t let me continue without upgrading. I then did them one at a time and individually converted them to PDF format. Again, it stopped me after 5. While attempting all this, I had to go through two ads after every three clicks navigating the app.
The pages that I was able to convert were sent to my iPages app. When I went to there to view the pages, all the scanned pages were faded gray and unable to be opened.
Also, be advised, the free 3 day trial requires you to cancel 24 hours previous to the expiration. So, that’s really a 2 day free trial. Read the fine print.
I’ve deleted the scanned pages and the app as well. Reviews looked good, but the app didn’t come close to expectations.

Developer Response ,

Hello! Our app offers a free trial with all premium features included. You can start a free trial or continue using the app for free with basic features. The free version of the app exports 5 documents a day, and displays ads. The paid version of the app does not have these limitations.

Shady Subscription Practices

I needed to quickly scan a single sheet of paper. The app showed the option to enable a trial of their subscription services, which i deselected. when i continued it enabled a subscription anyways. i do not think that the payment screen showed up, because i also received a call at the same time, but when i went back to the app, everything seemed fine. i DID NOT double click the power button and allow face ID to scan my face. this may be partially the fault of apple, but either way, i did not want to pay $10/m and i would not have continued if i knew that was what i was getting. i cancelled my subscription in my settings, but for some reason i cannot get my money back. i only even noticed a subscription because apple emailed me.

this is gross business practice. there is a transparent X in the top left of the screen that allows you to not subscribe, but the toggle to enable the free trail looks like you’re selecting no subscription. i understand why developers need subscriptions, that’s not the issue. the issue is them making it look as though you’re not subscribing even though you are. either way, if i see the charge come through i will dispute it.

Developer Response ,

Hello! Our app offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them. Unfortunately, we cannot manage users' subscriptions on our end as all subscriptions are managed by iTunes. You can disable auto-renew subscriptions in your iTunes Settings (please check Apple Support page for details: https://support.apple.com/en-us/HT202039). This information is also displayed on the app description page, so users can see it before downloading the app.

Misleading, Frustrating, and a Waste of Time!

I downloaded this app based on the positive reviews and an appealing Facebook ad, only to be completely disappointed. The app is riddled with ads that pop up every few seconds, making it nearly impossible to get anything done. I had a few documents to scan and convert to PDF, but after converting just a few pages, the app blocked me from continuing unless I upgraded to the paid version.

The free version is incredibly limited—only allowing a few documents per day—and is designed to push you into an expensive subscription. The so-called “3-day free trial” is a complete scam. They conveniently forget to mention that if you don’t cancel 24 hours before the trial ends, you’ll be charged for an entire year at a ridiculous price. So it’s really only a 2-day trial at best, and you need to be extremely vigilant to avoid being auto-charged.

To top it off, the scanned pages were low-quality, faded, and in some cases, completely unusable. I had to delete everything and uninstall the app. This app is a perfect example of bait-and-switch tactics. Save your time, energy, and money—look elsewhere!

Developer Response ,

Hello! Thank you for sharing your experience with our app. Kindly note that trial functionality is still available till the end date, so even after cancellation you will be able to use it. Though, you are correct, subscriptions are renewed automatically only if the user does not cancel the subscription more than 24 hours before the renewal date. If there is anything we can do for you, don't hesitate to reach out to us at support@bpmobile.com.

Disappointing cloned by the developer and publisher.

This app is a copy of the original app, the original was a one time fee to used all of this app features. They only delisted the original to shove in a subscription option, this violates Apple ToS to force already purchased access to repurchase access to the same software. The key distinction between this and the old app; is the color of the icon “power” the original is orange, this on is green. A subtle change in detail to misled and misdirect the end user to thinking this is the original iteration. Don’t encourage this practice, do not use this app, and if you had already been misled, update and revise your review. I am disappointed and absolutely appalled in the change in direction into another subscription, why do I need to pay for a subscription for already paid the ONE-time purchase for this service, then to only pay for access for the same software, feature, license, and service. You claim the millions of downloads but failed to mention that those millions of download derives from the delisted and single-purchase iterations, and not this iteration.

File a report and complain to Apple.

Developer Response ,

Hello! Thank you for taking the time to share your feedback with us. We would like to clarify that when you upgrade to a new version of the application, your privileges will be transferred, and pro-features will remain available as before. Please note that you will not be required to pay for your subscription again. Additionally, you will still have access to your documents in the old application, and if you wish, you can continue to use it, although updates will not be available. For more detailed information about all changes and updates, feel free to reach out to us at support@bpmobile.com. Our support specialists will be happy to answer all your questions

Evil Business Practices BEWARE.

UNREAL. The app offers an option to download and scan up to 10 docs for free until subscription, then when you enter into the first screen it gives an option to elect NOT to do the free trial, which i selected, and then yet when the very next screen loads it enacts a monthly trial membership that now the app developers are repeatedly on this thread claiming to NOT BE LIABLE FOR which I'm sure is a true legal loophole of business that they can get away with but SHAME on them for taking people's money and acting like it's not their problem. You can only cancel the subscription through your app subscriptions and the app developers specify that they need 1 days notice to cancel a subscription renewal, yet the "free trial's" subscription renewal is listed as today, the same day I started the free trial. Does this make sense to everyone reading yet? There's no free trial. There's never a point of ability for the user to cancel at any point in time before being charged. This is essentially a pay app that is misleading users into downloading and enacting as if it is a free app. Common and evil business these days. Beware. I just want my $10 back.

Developer Response ,

Hello! Our app offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in iTunes Subscriptions (please check Apple Support page for details: https://support.apple.com/en-us/HT202039). This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email.

Beware of fine print!!!!

When you download the app, it says it has a 3-free-day trial. You might think, cool I’ll have 3 FULL days until I cancel it before it renews. Well fine print in my email confirmation just confirmed you only have ONE full day and then you are CHARGED for a renewal (1-month subscription at $9.99). I thought it was strange I was charged, so I did an investigation. They say in the fine print you “won’t be charged for the 3-day trial”— but technically you are if you don’t cancel within 24 hours. Who cancels a subscription BEFORE their FREE TRIAL ENDS? That makes no sense, and if so, then it is MISLEADING. I emailed developer through iTunes app and they just responded with “how to unsubscribe” and didn’t read my email or look at my screenshots, to see that I had already unsubscribed and then deleted the application. How does it make any sense to promote a free 3-day trial, say you won’t charge for it, but then say you have to cancel it within 24 hours to avoid renewal??? CHANGE THE RENEWAL DATE TO WHEN THE 3-day trial ENDS, because either way you look at it you’re trying to trick the users into renewing. I downloaded the app on Aug 23, cancelled sometime on the 25th, was still charged. Thanks for nothing!!!

Developer Response ,

App subscriptions will automatically be renewed if they are not canceled more than 24 hours before renewal date. You can cancel the app subscription in your iTunes Settings (deleting the app will not automatically stop your subscription). Please kindly refer to this video tutorial: https://www.youtube.com/watch?v=dTYOGxocu2o. You can also follow these steps to cancel your App Store subscription: 1) Start "Settings" app on your Home Screen; 2) Tap your Apple ID at the top of the screen, then tap 'View Apple ID' button; 3) Scroll the screen down and tap 'Subscriptions' button; 4) Tap the subscription you want to cancel; 5) Tap 'Cancel Subscription' button at the bottom (or 'Cancel Trial' button if trial subscription was started) and then tap 'Confirm' button. If you don't have 'Cancel Subscription' or 'Cancel Trial' button on the subscription management screen, then your App Store subscription will not be automatically renewed once over. This manual with screenshots is also available on the Apple Support page: https://support.apple.com/en-us/HT202039. Moreover, you can find the Manage Subscriptions section within the app settings. Please kindly contact our support team at support@bpmobile.com if you experience difficulties in canceling your app subscription. We will be happy to assist you.

Feeling cheated

I’ve had this app for years. Because I found it useful, I did pay a one-time upgrade fee several years ago. I loved that I could shift files easily to my Google drive or email files quickly such as when I refinanced my mortgage. I recently updated a number of apps, including this one. I tried to open it this afternoon but it kept crashing, so I deleted and redownloaded the app. Imagine my surprise when I discovered that not only were all my previous scans deleted but so was evidence of my previous upgrade! Suddenly I’m being asked for a monthly (or yearly) membership fee?!? A one time payment of $5 or $6 to make my phone into a portable scanner almost as reliable as my HP All-in-One made sense. Paying $50 per year for the same service does NOT. I only had to pay for the printer once; a membership for this app will cost more than a scanner/printer in little more than a year. I don’t see that the membership offers me any more functionality than I had before and it certainly costs far more. This seems like a money-grab, not a genuine effort to improve service. I’m feeling cheated and wishing I hadn’t bothered to update the app a few days ago.

Developer Response ,

Hello! We are sorry about this situation. Could you please contact our customer support at support@bpmobile.com ? We will try our best to resolve this issue as soon as possible. Thank you!