The iSmartAlarm Home Security System is a DIY, self-controlled and self-monitored smart home security system with no monthly fees and no contracts required.
The iSmartAlarm app allows you to arm, monitor, and disarm your iSmartAlarm Home Security System at any time, from anywhere, in real-time. You can see who is home, when family members leave or return, and the status of every sensor and device.
The iSmartAlarm app manages all of your iSmartAlarm products, including Contact Sensors, Motion Sensors, iCamera (1st Gen), iCamera KEEP, Smart Switch, and more. Multiple homes and systems can be managed easily in the same app.
iSmartAlarm will alert all designated members with SMS text messages*, push notifications, automated phone calls*, and email when the iSmartAlarm Home Security System detects a break-in or unauthorized activity. Users can then choose how to address the situation appropriately - A call can be placed to the police in case of a break-in, or the alarm can be ignored and the system set to Arm again if it is a false alarm. (*Phone call and SMS messages available in US and Canada only).
Resolve the camera issue.
Ratings and ReviewsSee All
Very spotty alarm
We installed this alarm 2 years ago now and have had issues most of the time. When we initially installed it, it was very buggy and we constantly had network issues. Then it started I to issues with the camera. We were told by “customer service” that their workaround was to unplug the camera every few days so it could reset (umm, really? Still no fix for this). It’s been fine besides that issue the last several months, but the network has been down the last several days.
Bottom line, I wouldn’t purchase this alarm system if you won’t be at the home regularly. For us, it’s adequate, but it’s screwed us in the past not being able to arm the system. “Customer service” takes a couple days to respond to emails.
Gave it 2 stars because the system does alarm as expected and send us alerts (although the notifications has also been down within the last 2 years which really makes this pointless) when we arm it with the remote.
The app was mediocre at best when it was actually working. I originally got the system because of the flexibility of it and the fact there wasn’t too many other choices at the time. Since then smart home security has exploded forward while this company has inched along. They promise new tech that doesn’t see the light of day for over a year. They’ve come out with 3-4 different cameras when customers are begging for other sensors or keypads. The finale straw was when I upgraded to the iPhone X and the app wouldn’t even open anymore. A few days later the company came out and said they were working on a fix and it should be out shortly. It’s been almost two weeks and still no update. That’s two weeks I haven’t been able to arm or disarm my system. You know apple contacts these developers and helps them get their apps up to snuff before major updates or new hardware releases so they’re ready to go at launch but somewhere along the way iSmartAlarm dropped the ball. What good is a security system if I can’t use it? On top of that they cameras cut out constantly and don’t record half the stuff that should set the alarm off. I’ve finally had enough with this company and will be purchasing a nest security system.
Company needs to make major investments to keep up with tech
I got iSmartAlarm 3.5 years ago. Their system at that time was having growing pains, and was flakey as hell. They have got it working very well now. But they are slow with new extensions, and don’t seem to have an overall corporate strategy to compete against the Nests of the work. So things like a video doorbell, that was promised several years ago, have not materialized. And their wall-mounted keypad, which started pre-orders in January 17, with schedule delivery in July 17, have only now in Nov 17, begun shipping. It is like they can only work on one sensor at a time, and each one takes a year to develop. The system is totally dependent on connection to their server — but has no monthly fee. I don’t think that is a sustainable business model. My suggestion would be to get some capital investment, offer a service that has 24-Hour monitoring for a monthly fee, and use the money to hire a whole bunch of people to build out the rest of the system sensors, and provide complete integration with other gear like Alexa.
- iSmart Alarm, Inc.
- 155.4 MB
Requires iOS 8.0 and watchOS 4.2 or later. Compatible with iPhone, iPad, and iPod touch.
English, Czech, Dutch, French, German, Greek, Italian, Korean, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- © 2019 iSmart Alarm, Inc.
With Family Sharing set up, up to six family members can use this app.