Welcome to the brand new iSmartAlarm app！
The updated iSmartAlarm app allows you to arm, monitor, and disarm your iSmartAlarm Home Security System and cameras at any time, from anywhere, in real-time. It supports the following iSmartAlarm products: CubeOne, Contact Sensor, Motion Sensor, Remote Tag, Smart Switch, Satellite Siren, Keypad, iCamera KEEP, Spot, and Spot+.
With this new and streamlined app, you have even more control of your smart home security at your fingertips. You will be able to use your cameras in a number of new ways, such as -
- Optional intelligent cloud recording subscription
- New Playback features for stored videos
- Camera grouping availability (split-screen multiple views)
- Events page for organized playback
- Simple and intuitive app design
Cloud Service Subscription Service Description
1. We offer two types of Cloud Service :
Premium Cloud $4.99/month ($49.99/year)
Platinum Cloud $9.99/month ($99.99/ year)
*Prices displayed are for one device, the package price depends on the number of devices.
2. Subscribing to Cloud Service will be paid directly through the iTunes account.
3. 24 hours before the subscription service expires, the system will automatically renew and deduct the corresponding fees according to the plan type.
4. If you need to unsubscribe, please do so at least 24 hours before the renewal date in the "Account Settings".
Ratings and Reviews
Very spotty alarm
We installed this alarm 2 years ago now and have had issues most of the time. When we initially installed it, it was very buggy and we constantly had network issues. Then it started I to issues with the camera. We were told by “customer service” that their workaround was to unplug the camera every few days so it could reset (umm, really? Still no fix for this). It’s been fine besides that issue the last several months, but the network has been down the last several days.
Bottom line, I wouldn’t purchase this alarm system if you won’t be at the home regularly. For us, it’s adequate, but it’s screwed us in the past not being able to arm the system. “Customer service” takes a couple days to respond to emails.
Gave it 2 stars because the system does alarm as expected and send us alerts (although the notifications has also been down within the last 2 years which really makes this pointless) when we arm it with the remote.
No longer supported
The app itself was mediocre because it chugged along with intermittent issues that required spending time out of your day with tech support. The basic interface remained the same for the 6 years that I used it. The biggest draw to this alarm ecosystem was the DIY aspect and no monthly charges. I speak of all this in past tense because according to its website, iSmart Alarm products are no longer supported and app functionality is being transferred to a third party company without guarantee of continued functionality. So those of us who invested considerably in their starter system and add-on offerings are understandably concerned that they invested in equipment that is being deprecated before our eyes. I found all this out, not by a courteous email from iSmart Alarm but when my system just stopped working. The third party “meShare” who will be supporting the hardware through their app for a year, does not guarantee functionality of the equipment. And even if the hardware eventually starts interfacing with the app and they continue free service and support past 12 months, they might switch to a monthly fee system which puts a nail in the coffin of what made this system special and worth it in the first place.
The app was mediocre at best when it was actually working. I originally got the system because of the flexibility of it and the fact there wasn’t too many other choices at the time. Since then smart home security has exploded forward while this company has inched along. They promise new tech that doesn’t see the light of day for over a year. They’ve come out with 3-4 different cameras when customers are begging for other sensors or keypads. The finale straw was when I upgraded to the iPhone X and the app wouldn’t even open anymore. A few days later the company came out and said they were working on a fix and it should be out shortly. It’s been almost two weeks and still no update. That’s two weeks I haven’t been able to arm or disarm my system. You know apple contacts these developers and helps them get their apps up to snuff before major updates or new hardware releases so they’re ready to go at launch but somewhere along the way iSmartAlarm dropped the ball. What good is a security system if I can’t use it? On top of that they cameras cut out constantly and don’t record half the stuff that should set the alarm off. I’ve finally had enough with this company and will be purchasing a nest security system.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- SHO Technologies Inc.
- 83.9 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
English, Simplified Chinese
- Age Rating
- © 2019 iSmart Alarm, Inc.
- In-App Purchases
- Premium Cloud for 1 Device $4.99
- Premium Cloud for 1 Device $49.99
- Premium Cloud for 2 Device $9.99
- Platinum Cloud for 1 Device $9.99
- Premium Cloud for 4 Device $199.99
- Premium Cloud for 3 Device $14.99
- Premium Cloud for 2 Device $99.99
- Premium Cloud for 5 Device $24.99
- Clips Plan for 1 Device Y $19.99
- Clips Plan Household Y $49.99