iSpeedToLead - Daily RE Leads +4

Getting better

It’s been a work in progress but getting better.

They’ll take your money

ISpeedToLead, had given me a lead for $29. The lead has already sold his house when I called him. Now they needed screen shot proof of that which is reasonable. However, after upon getting my refund it went back into my isleedtolead account, which is also fine. Then I go to hit a button to withdraw my money back into my card. However that button ceased to exist. I called support and they said it can only go back as credit. But it didn’t go back as credit it went into my money balance, and not credit/bonus cash. They were refusing to refund me my money. Due to their “policy” on refunds. However sure if you need to refund it back to my online account, go ahead. But you need to have an option to take money out. With that being said, if you put $200 into your account to buy leads with. You can’t take that money back out. You have to use it. Until I called and threatened legal action. Is only when I got my $29 back. You’re not a bank. You’re not anything. If I want to take my money back you just give it. It is not your money to hold, or take. There was no offer of “do you want it back on your card or do you wanna use it for store credit”. Unbelievable behavior!

Resposta do desenvolvedor ,

Thank you so much for sharing your honest feedback—it truly matters to us, and we’re sorry for any frustration you experienced.
Our goal at iSpeedToLead is always to do right by our clients. We designed our refund policy to make sure any refunded amount goes right back to your account balance, so you can use those funds immediately to find your next great lead—no waiting around for a bank refund, and no money lost. We believe this approach actually helps our clients get more out of their investment, and it’s explained up front in our Terms of Use.
That said, we absolutely understand that sometimes you may prefer your funds returned to your card, especially if you’re not planning to buy more leads right away. That’s why, after you reached out, we were happy to make an exception and refund the $29 directly to your card. Your trust and willingness to try our platform is genuinely appreciated, and we always want to support you in the way that works best for your business.
We’re here to help and always open to feedback—if there’s anything else you need, or if you ever want to chat about ways to make the most of your account, please just let us know! We want every client to feel valued, heard, and taken care of.
Thanks again for being part of our community and for helping us get better every day!

I’m very grateful for this app and this company!

I must say, as a day one user of this service, I’m very excited to watch the evolution of the phone app. At first there were not that many features. Now there are coupons and the Fortune Wheel(don’t sleep on the wheel!). This a la carte service finally made PPC leads affordable to the newbie investor/wholesaler or anyone who is “bootstrapping” and can’t afford to run ads every month. Yes there were kinks and glitches starting out, but that comes with any app starting out. I’m excited for now and what’s to come with this app! Thank you iS2L for all y’all do!