IT Glue 4+

ITG Software Inc

Designed for iPhone

    • 1.6 • 76 Ratings
    • Free

iPhone Screenshots


Stay on top of your clients’ business anytime, anywhere.
The world’s leading IT documentation platform at your fingertips - wherever you are. Efficient, functional and secure - all on mobile.

Empower your onsite techs. Service your clients from anywhere. The IT Glue app allows you to safely manage passwords and view configurations, flexible assets, contacts, and locations stored in your account to further enhance the productivity of your technicians.

Key Features:
• View and edit passwords as well as view configurations, flexible assets, contacts, and locations conveniently from your mobile device
• Incorporated native mobile functionality including the ability to click-to-call and to launch your map app with a simple click of the address
• Take pictures with your mobile phone and upload as attachments
• Utilize mobile phone camera to scan serial number or asset tag barcode to search for IT Glue Configurations
• Upload files as attachments
• Easy and secure access to the app using Touch ID or Face ID
• Fully encrypted end-to-end communication between mobile and web
• Quickly audit when a password was last changed
• Create, update or delete existing passwords
• Sign in using Multi-Factor Authentication (MFA) or Single Sign-On (SSO), if enabled
• Automatically generate secure One-Time Passwords (OTPs) in your documentation

What our partners are saying about IT Glue:
“IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.”
- Jeffrey Bowles, ACT 360, Barrie, ON

“This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day."
-Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK

Never leave your clients’ details out of sight. Download the app now!

*You must have an IT Glue account and an Internet connection to use the app.

What’s New

Version 1.14.1

Fix Enforced SSO support

Ratings and Reviews

1.6 out of 5
76 Ratings

76 Ratings

David Szp. ,

Slow progress, still login issues

At least you can see configuration items now, and there’s a web view to the full IT Glue mobile site. But I just updated to a literally brand new version and can’t use iOS auto-fill from my password manager to log in (like nearly every other app, even those that haven’t updated for iOS 12), and they reference TouchID but not FaceID (FaceID works, but not mentioning it makes it feel completely outdated). Still not paying attention to the basics or polish on mobile, a year later. Especially for the cost.

mtg0711 ,

No documents, keeps forgetting saved login

I have been using the mobile IT Glue off and on for the past 2 years and have not seen any new improvements rolled out that address the top concerns that we users have given feedback on in various places. PLEASE take the time to develop this app more, and make it actually worth using!

The fact that Documents core asset isn't even viewable, much less editable, from the mobile app is absolutely ridiculous. This is an essential portion of our knowledge base and not having access to it via the app is extremely inconvenient.

The app also will regular "forget" your stored credentials and force you to login to the app again (even if Touch/FaceID capability is turned on). Huge pain when you're on the go and needing to quickly look up a customer WiFi password, for example. And why isn't Touch/FaceID supported for SSO-enabled accounts?

srebah ,

Update this garbage

This app is garbage. Put some money and time into updating it to a useful app that works. On a 14 pro max the buttons cut off on top of the screen. Also get Face ID working. It’s a PITA to have to type in my password every other second when the app logs you out. Get documents viewable from the app. Make it feel likes it’s an app written in the 21st century. You have your sales people calling me about every other day. Put your resources into your products and development first and foremost. Will stay away from Kaseya software until your model changes and I would recommend to any one else to do the same.

App Privacy

The developer, ITG Software Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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