italki - Language Learning 4+

Honestly? I don't know how I'd survive learning Japanese without Italki. I've been using it since 2019, when I started learning the language at college, and I pretty much live on the app now. I use it every week to contact my teacher, get assignments, book classes, and brush up on my vocabulary. I can even send audio messages, which has been super helpful in checking my pronunciation. Having everything available in one app is convenient, especially on busy days when I only have my phone on me. Sometimes the Italki video sessions freeze, but this has only happened 2x in all the times I've used it. If this happens, there are other video platform options that Italki works with. If I had anything to suggest, it would be that I think the app needs a better way for teachers/students to share resources and assignments. Currently, the files get dropped into the chat box, but this makes it hard to find sources later, should you want to review them.

Hello user, thank you so much for joining italki and choosing our platform for your Japanese language learning! We're proud to be part of our language learning journey! Much appreciated!

I’ve been using italki for years. Never had any trouble with the app until today. I mostly just use it to schedule lessons and chat with my teachers. I’ve updated to the latest version and was greeted with a loading screen that took about 8-10 seconds to complete. It asked me to see all the new tools for learning, but when I clicked on the button, it launched another loading screen that ended up with ghost divs. I could see the page layout but every box was greyed out and without any text. Would love to know what the new tools are but alas. I clicked the other menu buttons and luckily my conversations are in tact as well as my profile and whatever the planet icon represents. So it's only the first menu item that is malfunctioning for me. Please fix as I now have a sneaky suspicion I probably need that page for something. Thanks!

Update: Actually I just tried to access the #readingcomprehension prompt and that page won't load. The header is there but there is no text and no questions to answer. So it looks like the new changes are cascading through the other pages even though on first glance those pages seemed fine.

Hello user, we're sorry to know this and in order for us to compile a formal report we need you to reach us out at support@italki.com. Thanks!

The concept of italki is fantastic and there are some great tutors out there. I have been using it very happily until…There are a few teachers who are unreliable and don’t show up. Unfortunately italki does not resolve these well. Here’s why: if a teacher cancels within 12 hours, you cannot schedule another class during that timeframe. You have to just wait until it’s over. The teacher does not get penalized in any way, in fact, their attendance rate still shows as 100%. So you cannot filter out the reliable teachers/tutors from the unreliable ones. There should be a “late cancel” option. Furthermore I have a teacher who did not show up, then wrote to me and said “oops I didn’t notice I had a class” yet he didn’t want to mark the class as no show. The class has gone into dispute and I can’t block this teacher who keeps sending me nasty messages because I didn’t accept his request. Italki is good, but this is a very bad way of handling No Shows and Last Minute Cancellations. I have a busy schedule and I want to take a class every day yet due to this unfortunate feature, I cannot. Currently looking into italki alternatives.

Hello user, we're terribly sorry to know this! Can you kindly reach our to our Support and we'll make sure to report those teacher and avoid this from happening? Thanks!