Ivacy VPN - Fast Secure VPN ٤+

Awaiting a substantive response - updated

I have been using Ivacy for a few years now and had been very happy with the service. Fast connection, decent app, a lot of options on where to connect from, etc. Recently, the app has changed and is now asking me to log in every single time I use the app to connect. I might be temporarily disconnected, switch from Wi-Fi to cellphone or vice versa, or anything else that disconnects me from my VPN connection. I need to re-login every time. I have requested some assistance on the matter at least twice and gotten the same response, that they are working on it. It has been months and still no signs of resolution. It’s very disappointing since until now, the service has been very solid for me. I’m not a heavy user. I use the VPN when I am logging into secure accounts remotely, so it’s not like I am heavily accessing resources. I had not wanted to post a negative review with the hope they would resolve the issue within a reasonable time frame, but I guess that’s not going to happen. I am happy to amend the review if they address this issue but not until they do so.

***Updated review ***

The login issue was resolved and the VPN connection has returned to being a solid performer for me. In fact, it has not become my primary VPN due to ease of use, speed of connectivity, speed of connection, and overall reliability. Back to 5 stars. Thank you.

Some very minor issues but still five stars IMHO

I use Ivacy a lot. it has a great selection of countries. Some of the lower ratings for legitimate albethey minor issues are exceedingly harsh. On occasion I have had to re-login if I change my idevice for access. Occasionally when one offered IP address is problematic, you can get another nearby country automatically. depending on my specific needs at the time, I can easily check this with another app called IP locator. What’s the big deal? IVACY is great. The countries I need are in their repertoire and not available in other VPNs.

Absolutely garbage. DON’T UPDATE!!

Paid for lifetime membership and they still shove a paywall in your face with their latest update!

Honestly the biggest pile of dog fecal matter I’ve ever used on my iPhone. Constantly disconnects, all they did is update the timer counter to show it’s been active when it’s really not. I catch it turning off all the time. Secondly don’t expect any quality support. The company will Just assume you’re ignorant. If you’re lucky to get a response they’ll blame you. The app on IKEV Stay connected maybe 50% of the time if you’re lucky to catch it. IPSEC2 is even worse. Expect it to stay connected 25% of the time. Be prepared to constantly fight with this app to stay connected. The menu options for “connect on demand” and “always on” don’t even work. Free VPN’s are more reliable then this app. It’s complete garbage. You’ll gladly give all your information to Google by using this app because half the time you won’t even know you’re disconnected. If you’re wanting complete and udder disappointment, contempt for a company, and constantly to be let down; Well then IVACY IS FOR YOU!

استجابة المطور ،

Hi there. This is Valerie from Ivacy. My sincerest apologies for the issue you faced. Please connect with me directly by emailing at apps@ivacy.com so I can get your issue resolved on top priority. Looking forward to hearing from you soon. Regards, Valerie Evans