J.O.E.‪®‬ 4+

Name: J.O.E.®
Rating: 3.7 (82 reviews)
Author: JURA Elektroapparate AG

JURA Elektroapparate AG

- 3.7 • 82 个评分

- 免费

简介

JURA Operating Experience (J.O.E.®)
J.O.E.® - digital operation
"With J.O.E.®, you can conveniently operate your JURA automatic speciality coffee machine via your iPhone, iPad or Apple Watch. You can make settings for your automatic specialty coffee machine with ease via the app. Operating instructions, explanatory videos and tips are at your fingertips wherever you are, and you can get answers to almost any question. For unanswered ones, customer service is at your side in just a few clicks. You can also order products easily and securely from the JURA e-store.
J.O.E.® is compatible with all JURA automatic coffee machines equipped with Smart Connect or Wi-Fi Connect. Simply operate your automatic machine with the app and enjoy perfect coffee specialties en vogue and according to your personal taste."

Coffee enjoyment
Coffee strength, water quantity, temperature and milk foam: you can easily adjust the basic settings of your automatic speciality coffee machine to your personal taste via the app. You can also easily expand the existing variety of coffee specialties with your own creations. You can even personalize them with an individual image.

Support
Need help or have questions? In the app you will find the operating instructions, tips and explanatory videos. If a question should ever remain unanswered, connect to our customer service shortly.

JURA Cockpit
"Do you need to change the filter cartridge or clean the coffee machine? You'll receive notifications about upcoming care and cleaning tasks directly on your iPhone or iPad. You can also view statistics quickly and easily in the app. Would you like to know the number of coffees prepared or the number of cleanings performed? No problem, your data is available to you at any time.

JURA E-Store
Easy and secure shopping: Care products, accessories and spare parts. In the JURA E-Store you will find all our products for our automatic speciality coffee machines. If required, order them directly via J.O.E.® and have your purchase conveniently delivered to your home.

Operation
With Siri and the Apple Watch, you can operate JURA fully automatic coffee machines even smarter. You can prepare your coffee simply by voice command or with a tap of your finger on the Apple Watch.

Extra
If you are hosting a large group of people or holding a business meeting, you can conveniently enter the desired coffee specialties of your guests or customers in the app. Guaranteed, no order will ever be forgotten again.

Award
J.O.E.® 4.0 has been awarded the Red Dot Design Award in the Design Concept category.

Innovations
We are constantly developing the J.O.E.® app. Some of the advantages you currently benefit from:
- Direct ordering of products in the integrated JURA e-store.
- New design for easier operation
- Extended functions in the JURA Cockpit, thanks to the new J.O.E.® account.
Do you like the app? Rate us. By doing so, you will help us to make J.O.E.® even better.

2024年5月10日

版本 4.2.0

We are constantly developing the J.O.E.® app. Some of the advantages you currently benefit from:
- Improved accessibility
- Lightbrew preselect for ENA5
- Product programming directly from home screen (edit mode)

3.7（满分 5 分）

82 个评分

Good start

I wish I could turn on the machine via the app and actually run cleaning programs through it as well. I don’t see the point of “orders” if I can’t let it run in sequence (ie a coffee followed by a shot to make me a red eye). Also it still suffers from connector bugs.

Thank you for your feedback. We are sorry that you are not satisfied with J.O.E.®. We would like to discuss your concerns with you in order to find a solution. Due to the limited number of characters, please send us an e-mail to info@jura.com with your address and telephone number. Yours sincerely, JURA Switzerland

Using the Jura EH as a vision, impaired person

When considering the Chura products, I was initially disappointed to learn that most of their new models do not have tactile buttons, but rather only touchscreen panel. Touchscreen panels for blind or vision impaired people prove to be nearly impossible to operate. I discovered that the model E8 does in fact have some flat panel, tactile buttons, so I purchased that model. First, I was absolutely delighted with the product itself, and my ability to make coffee using the tactile buttons rather than the touchscreen panel. Subsequently, I discovered that Chura has a mobile application called JOE. This application is brilliant! Not only is it well designed, but it was also built to be completely compatible with iPhone, and Apple voice accessibility. Using the app, I have nearly full functionality of the machine. I would encourage Jura to consider the needs of low vision or blind, or people who have mobility challenges in operating any device with only touchscreen functionality. The application certainly does the trick for me, and hopefully for many others. I give The your company kudos for building, not only a great machine, but also a great application with full or nearly full assessability for low vision or blind people. Congratulations on a great product.

Wrong Direction

It’s as if they are being intentionally ironic. They started with a remote control that cannot turn on the coffee maker, which would be nice to start or check the machine when you are away from it, but of course it cannot tell if it has/needs beans or water anyway. Now, they added a PIN (so, basically, you have people who know enough to share your network and control everything but the coffee), and it glitches, asking for the PIN until you have to go over to the machine to ‘accept’ it — but of course you were already there, because you have to stand in front to turn it on anyway before using this ‘remote.’

Now, the latest version for the iPad claims to always be ‘Connecting’ (it may be, or not, since you can read the machine stats while it claims so), and, if you want to read the manual to figure out how to enter the PIN it seems to randomly ask for, never fear: The developer has improved <snark> upon PDF with an in-app browser without a search function — just like good, old-fashioned paper! — which is OK, too, since that isn’t in the manual.

I miss my C1000.

Hello uh…clem, thank you for your honest feedback. We will be happy to discuss your request with you in order to find a solution. Due to the limited number of characters, we kindly ask you to contact our customer service kundendienstkaffee@ch.jura.com Kind regards, JURA