iPhone Screenshots

Description

Craving delicious Jack in the Box? Order ahead and get it faster with the app.

The Jack in the Box Mobile App provides a contactless ordering and payment experience. It’s just like having a Jack in the Box in your pocket, only it doesn’t weigh 350 tons and have people that work inside it.

Then there’s the offers and deals you can’t find anywhere else. Like The Jack Pack. It’s like a secret VIP club of rewards. Only it’s not really secret. In fact, please don’t keep it a secret. Tell everyone.

App Features:

• Find your nearest mobile order enabled Jack in the Box.
• Browse the restaurant menu by category.
• Order and pay ahead with our contactless ordering and payment experience.
• Buy, earn points, and redeem rewards with The Jack Pack.
• Special mobile app-only Offers, Deals and App Exclusives.
• Enable push notifications and never miss a great deal.
• App will read your mind and tell you what you want – just kidding! Or are we…*

We are. For now.

What’s New

Version 4.0.1

Now you can run with The Jack Pack. It’s our new rewards program that’s exclusive to our mobile app users. Simply order through the app, earn points, redeem, and repeat. Easy peasy.

Ratings and Reviews

4.3 out of 5
9.2K Ratings

9.2K Ratings

Gloliver7149 ,

It’s about time!

I know for a fact I’ve emailed Jack in the Box website asking when are they going to finally join the rest of the fast food world and create an app because they’re probably losing business now just because people like ordering from restaurants that did have apps for pure simplicity of it! And the fact that there is no excuse for a mistaken order anymore as they now have it in your own words or pictures- this is what I want! Looks like I am solely responsible for Jack in the Box finally creating an app as I’m sure no one else ever said anything about it! (J/k) However, that being said, two little problems I noticed were 1) when you order a fountain drink it doesn’t ask you which one just puts fountain drink on the order and 2) some of the customize food icons are not easily recognizable for blind people like me. Maybe write down underneath them what they are as well! Good job!

joe_nad ,

May these 2 suggestions be helpful.

As Jack in the Box needs no introduction, this review is solely about options missing in the current version of the app. Otherwise, it’s a decent app, navigation is great. Not all options are intuitive, but it is not hard to figure out either. I also like that Jack in the Box provides several discounted items and sometimes even free items in the app. With notification on, I was able to take advantage of these offers. However, I cut down 2 stars because I feel 2 very useful and easily implementable options are missing.
1. A way to favorite all my customized foods. Currently, one can have only one favorite and that will be the entire order you placed. Not just a particular item. I customize many of my items, for example, I like Swiss cheese and tomatoes in my chicken sandwich. For now, I have to do the customization every single time I order. I wish I could save the item in favorites and order through click of a button.
2. There is no way to have multiple payment options. You can store only one card at a time. If the app doesn’t want to give the option of adding multiple sources of payment, there should at least be an Apple Pay option, where customers can choose their preferred card.
Hopefully, in the next version the developers have incorporated these. I think these could be very helpful and make life a bit easier, than having to customize every time nor to punch in a different card numbers at times.

EliteWhopper ,

Pleasantly Suprised

Jack-In-The-Box to me has always been mediocre. I honestly believe almost every other fast food burger joint is better, especially in terms of the quality of the product. However, I will say they are doing a good job with their app. The interface is fluid and simple. I like that they integrated delivery as well. The feature helps a lot in regards to situations where there aren’t freelance delivery drivers(Doordash, Grub Hub, PostMates, UberEats) around. However, here are some things I would recommend, but didn’t feel were critical enough to cost the review a start from the 5/5. The app automatically removes your card information if something goes wrong with the payment or if you type something in wrong. This gets annoying after awhile. Secondly, the app will prevent you from placing an order if you made too many errors in too short of a time period which has literally prevented me from buying food here just because I typed in some incorrect details. Lastly, I don’t understand why they want a tip for delivery with the service fee being so high. I ordered a $10 meal and paid $4 for delivery and $7 for a service fee. I’m not sure what I’d be tipping for.

App Privacy

The developer, Jack in the Box, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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