Jack in the Box® Order App 9+

Food for Pickup or Delivery

Jack in the Box, Inc.

    • Free

iPhone Screenshots

Description

The Jack in the Box Mobile App provides a convenient ordering experience for pick-up or delivery. It’s just like having a Jack in the Box in your pocket, only it doesn’t weigh 350 tons and have people that work inside it. Then there’s the offers and deals you can’t find anywhere else. Like The Jack Pack. It’s like a secret VIP club of rewards. Only it’s not really secret. In fact, please don’t keep it a secret. Tell everyone.

App Features:
· Order food for pick-up or delivery through the app
· Browse the all food, all day Jack in the Box menu
· Find your nearest Jack location
· Earn points, and redeem rewards with The Jack Pack loyalty program
· Special mobile app-only Offers, Deals and App Exclusives
· Enable push notifications and never miss a great deal
· App will read your mind and tell you what you want – just kidding! Or are we…*

*We are. For now.

What’s New

Version 5.0.8

Various bug fixes and improvements, including a fix for an issue where some users would be logged out unexpectedly.

Ratings and Reviews

4.1 out of 5
13.7K Ratings

13.7K Ratings

EliteWhopper ,

Pleasantly Suprised

Jack-In-The-Box to me has always been mediocre. I honestly believe almost every other fast food burger joint is better, especially in terms of the quality of the product. However, I will say they are doing a good job with their app. The interface is fluid and simple. I like that they integrated delivery as well. The feature helps a lot in regards to situations where there aren’t freelance delivery drivers(Doordash, Grub Hub, PostMates, UberEats) around. However, here are some things I would recommend, but didn’t feel were critical enough to cost the review a start from the 5/5. The app automatically removes your card information if something goes wrong with the payment or if you type something in wrong. This gets annoying after awhile. Secondly, the app will prevent you from placing an order if you made too many errors in too short of a time period which has literally prevented me from buying food here just because I typed in some incorrect details. Lastly, I don’t understand why they want a tip for delivery with the service fee being so high. I ordered a $10 meal and paid $4 for delivery and $7 for a service fee. I’m not sure what I’d be tipping for.

joe_nad ,

May these 2 suggestions be helpful.

As Jack in the Box needs no introduction, this review is solely about options missing in the current version of the app. Otherwise, it’s a decent app, navigation is great. Not all options are intuitive, but it is not hard to figure out either. I also like that Jack in the Box provides several discounted items and sometimes even free items in the app. With notification on, I was able to take advantage of these offers. However, I cut down 2 stars because I feel 2 very useful and easily implementable options are missing.
1. A way to favorite all my customized foods. Currently, one can have only one favorite and that will be the entire order you placed. Not just a particular item. I customize many of my items, for example, I like Swiss cheese and tomatoes in my chicken sandwich. For now, I have to do the customization every single time I order. I wish I could save the item in favorites and order through click of a button.
2. There is no way to have multiple payment options. You can store only one card at a time. If the app doesn’t want to give the option of adding multiple sources of payment, there should at least be an Apple Pay option, where customers can choose their preferred card.
Hopefully, in the next version the developers have incorporated these. I think these could be very helpful and make life a bit easier, than having to customize every time nor to punch in a different card numbers at times.

DeborahS51 ,

Bad customer service from local restaurant!

We have used the app several times. The deals are great, and it’s convenient to use. But our local restaurant on multiple occasions has refused to honor the order (that we already paid for through the app) because when we came to pick it up “their screen didn’t say the same thing”. We showed them the order in the app where it clearly said what we paid for. The didn’t care and said it doesn’t match what their screen said do they refused to give us what we paid for. Are you kidding me? Another time we went to the same location and we had ordered an item through the app that was new to their menu. Paid for it. Got there and they said they don’t have that item yet. I asked them why they had a poster for it in their window if they don’t have it yet? Another time they told us they have “no control” over the app or what is charged as an excuse to not give a refund for items they refused to give us even though we paid for it! A few other times we got home with our order and items were missing. Clearly we need to stop going to this location because they don’t care, but JITB needs to get on them for taking such poor care of he customer!

App Privacy

The developer, Jack in the Box, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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