
James & Rita Guest Manager
Productivity
Free · Designed for iPad
Designed to provide an outstanding service to hotel guests.
When the guests arrive, you can now offer them a variety of check-in options:
• Paperless check-in at the front desk
• Kiosk check-in
• Remote check-in
• Online check-in with guest app
If desired by the hotel, it includes the management of the prepayment of the stay.
During the days the guest stays at the hotel, James & Rita Guest Manager can receive and handle any guest request:
• Requests to the housekeeping staff: additional cleaning, minibar refills, laundry.
• Requests to the maintenance staff: faults/breakdowns.
• Requests to the concierge: car parking, luggage, tickets, reservations.
• General requests, attentions, loan items, lost and found, complaints.
Requests can be generated from James & Rita Guest Manager or any of the other James & Rita modules (James & Rita Housekeeping, James & Rita Maintenance, James & Rita Restaurant, James & Rita Valet), or placed by the guest using the James & Rita guest app.
Additionally, it allows the quality control of the services provided by setting an automatic alert system to monitor the service delivery times. In this way, corrective actions can be taken in real time to avoid complaints and negative hotel reviews.
An activity log of all guest requests is accessible at all times. This allows for extensive analyses and to take informed decisions to ensure the highest guest experience going forward.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
- New filters.
- New status for guest requests.
- New functionalities in user configuration.
- New configuration of services.
- New services available.
- Report Incorporation.
- Improved notifications.
- Improved communication between apps.
- Minor bug fixes.
The developer, James & Rita S.L, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- James & Rita S.L
- Size
- 96.3 MB
- Category
- Productivity
- Compatibility
Requires iOS 13.0 or later.
- iPhone
Requires iOS 13.0 or later. - iPad
Requires iPadOS 13.0 or later. - iPod touch
Requires iOS 13.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 2 more
- English, French, Spanish
- Age Rating
4+
- 4+
- Copyright
- © 2025 James & Rita S.L.