جواكر: بلوت ,طرنيب ,هاند وأكث‪ر‬ 17+

Fantastic App..just one small thing missing

I want to thank you for developing this app! It is brilliant! The only one thing i would love for you to add is being able to combine games in trix..for example: on your mamlaka being able to pick king of hearts and queens together, or 3 or even complex. You are obviously great programmers and I’m sure can easily do this. Thanks again!

Scammers

They double charge my credit card and the completely banned my account for asking for a refund on the double charge! Be aware don’t buy anything from them! They have no customer service, impossible to get in touch with anyone!

Edit 2: EXCEPT That the Bundle Was not added to my account, so you CHARGED me for Something that wasn’t in my account and until today I haven’t received a message back and instead my account was banned!!! Horrible attitude and customer service!!! You falsely charge my account and then ban it and never reply to any messages!

Edit: except I didn’t have the bundle purchase twice, I only bought it once, and only got tokens for 1 purchase, so why did I get charged twice? And what customer service? I messaged you guys on Facebook, Twitter and Instagram and didn’t get any reply it has been weeks! But you are so fast to ban the account without even trying to communicate with the customer? What kind of garbage attitude is this? Shame on you guys

Developer Response ,

Dear Player, please note that the permanent ban is applied if you had requested to refund a bundle that was already added to your account, if you need further information please contact us at
customer.care@jawaker.com

Unfair moderator regulations...

As many people have said, the game is rigged. Meaning that when your having a weird day with bad cards. It is for certain that it’s done on purpose. Why you ask? To keep you in the game by giving you great cards one day, and the next you’ll get the worst cards.

You play a game.... you get reported for cheating.... you wake up the next day.... you’re account is suspended because you didn’t wake up 3 hours early to dispute...

So you should’ve stayed awake and interrupted your own sleep to dispute it.

You ask them to unsuspend you... they say we can’t, “we are the game creators but we have given total control to the Mods”...I say, don’t worry I don’t want the money... unsuspend me... they say “the mod said” ... the worst game creators ever... this is so childish

I spend so much money in this game... like a lottt of money... and show support... referred at least 8 friends... but the moment you need help, they give you the standard robotic response “we don’t review games, we don’t have an override button... you must wait..... blah blah”

And what is worse.... is that they don’t want to deal with it... “Reasoning” “Fairness” and “Logic” is non existent.... “Reasoning, fairness, override button... what’s that for?”