JBL OnBeat 4+

I have enjoyed using this devise but lately since my update I keep sling the connection. Could use and update please.

I recently got a JBL Soundfly Air, and for the sake of comparison I'm an IT professional and also own Sony SAN-NS airplay speakers and their companion app too. In the end, I got it set up, but I just want to lay out a few things here with the hopes that JBL/Harman ever reads these.

1. Why try to replicate the iOS music player functionality by layering your own garbage over it? This app should do stuff not already built into the phone.

2. The pairing setup is a joke, you most hold your iPhone in landscape mode to read it, and it forces you to use a re-formatted browser page within its own app instead of something simpler and quicker built into a real app.

3. I can adjust some make believe setting called "3D music" from the app, though I cannot do something simple like EQ settings.

4. The app/setup webpage have no built in way to query for a firmware update for the device (and the link on the web is dead).

5. One of the four tabs of the app is a link to a (not even easy to navigate) listing of other JBL products. . .try worrying about the one I already bought before trying to sell me more.

6. Cannot check/adjust settings of the speaker (with the exception of "3D effect") from the app.

Useless garbage for a device that is mediocre at best on its own.

After my Harmon Go+Play decided it doesn’t want to play anymore and due to total lack of support and no repair service available by Harmon, I purchased at the time what was the “Top of the Range” JBL OnBeat Rumble Bluetooth speaker from the iStore here in South Africa.
Expensive product indeed, but in saying that you do get what you pay for, its a brilliant speaker with a rich bass and to this day I have yet to find / hear better. Unfortunately what let’s it down is the lack of after sales support as I have experienced from both my products by HARMAN (a subsidiary of Samsung) and it shows too in their apps which are not even worth wasting any bandwidth downloading.