iPhone Screenshots

Description

JOYBUY (iOS version) is a mobile online shopping application that was developed and released specially for discerning shoppers. With this app, search and browse through your favorite products and check on your orders and delivery status. Shopping has never been easier!

Features and functions:
• Shopping channels such as Selections, Joy Collection, Flash Deals, and Popular Brands
• Search for products you'd like at reduced prices
• Filter products by category
• Read reviews from other shoppers
• Add items to your wishlist
• Track orders
• Communicate with sellers
• Leave reviews
• Secure payment and privacy protection

What’s New

Version 4.11.0

1. The range of products sold is updated according to California Proposition 65.

Ratings and Reviews

2.5 out of 5
37 Ratings

37 Ratings

Scottielll ,

Worst customer service when your product needs to be repaired

After sale customers services is one of the worst I experienced. They won’t help me fix the product within warranty. The response they gave me is they think the product doesn’t have any issues, but my product is not working I’m not lying.. I think simply because the shipping is expensive, and we are not in china. I’m so frustrated and there is no point to say anything bad if they have good service. Be aware buying stuff from here.

Developer Response ,

Dear customer! About this question you can contact our online customer service anytime.We will solve the problem for you. Thank your for your support!

alrightfelixistaken ,

Can’t create account.

Very bad user experience when I tried to register as a new user. Either this failed or that expired.

This is by no means a new app. I knew it came out about a year ago. Can’t believe it still can not even handle new customers registrations after one year’s testing and update. An E-commerce App cannot handle user registration??? Such a joke JD.

Developer Response ,

Dear Customer! As for your question, if you cannot register. You can use the JD help center to check why you cannot register. First go to https://help.joybuy.com/help/question-list.html, then click on My account - registration and login - Why I can not register on the joybuy website? (1. You must use an email address that is not associated with another account. 2. Delete cookies in your browser or use a different browser to register.
3Check if the message is in the spam folder.). Please try again if the problem is still not resolved, please contact us at contact@jd.com and provide a screenshot. All the best to you.

bobolikesbobo ,

Nice.

After I purchased something, I contacted the customer service via email. They replied within 24 hours and they solved my problem. Reliable, would buy things again!

App Privacy

The developer, JD.com International Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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