Jeopardy! Words: TV Trivia 4+

Jeopardy

This evening game show in NM, United States, is the funniest shows when the questions are hard to answer especially at home because every person who tries to answers doesn’t really know the correct answer so, when the people at home try, the answers are always simple. They’re funny simple because the family people who are answering make comments to each other about trying to know information that is studied. And no one trying at home has ever really studied to get a correct answer and it’s funny because the answers are then so simple, they are dumb answers. It’s still really funny to watch, the people who are on the show are more smart than people at home, & that is NOT true. KK Kel

Respuesta del desarrollador ,

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Purchase don’t work - developer said they’d fix but didn’t

I tried making a purchase to get rid of the ads. It would go through Apple’s pay system - it would complete, charge my card and hand me back to the game which would then say (in a dialog box from the game): Sorry, purchases aren’t available right now. I ended up being charged three times before opening a help ticket with the developer. Their first response - clearly they didn’t read what I wrote because they were telling me how to trouble shoot Apple, not themselves. They finally understood and said they’ll work on it, thanks for being patient. Another round of questions from them and the same - we’re working on it. After waiting for a couple of weeks, I went back into their system to pull up my ticket, and it said: closed. Solved. Except their game still won’t provide the purchase after Apple charges you. Maybe if everyone stops playing their game it will get their attention. (Oh, and I’m sure Apple is paying them after taking their cut, so for people that make a purchase and get nothing and don’t know how to get a refund - this company is taking people’s money. Unethical!)

I should probably complain to Apple.

Thieves!

I’ve bought their $5.99 bundle twice because it gave me an error activating it both times. I have been charged twice and have nothing to show for it. I’ve tried restoring purchases and get an error. Both purchases have gone through apple and I’ve been charged for them. This is theft. This company is stealing from people. I have opened a complaint with this company and am awaiting a response but if I am not refunded, I will be opening a formal complaint with Apple and the Better Business Bureau and I implore everyone that has been screwed by this company to do the same thing. Companies like this keep stealing from people because nobody will do anything about it. Delete their game, trash their name, and make sure others don’t become victims of big business. This is wrong and this company should be ashamed of themselves. If purchases aren’t available, it shouldn’t even be an option. They know exactly what they’re doing. Shame on them.

Respuesta del desarrollador ,

Hello there. Please accept our deepest apologies for the unpleasant experience. We were aware of your issue and tried our best to get it solved when you contacted us through the in-app support option. It's so glad to know that you continue staying and enjoying the game with us. We're always willing to assist if you need anything else. Take care.