Request service for laundry room equipment provided by Jetz Service Co. This simple service app uses your smartphone’s camera to scan machine barcodes located on the front of each washer or dryer. Simply open the app, enter the machine number or scan the barcode, and a service request ticket will automatically be generated.

What’s New

Version 1.0.3

Improved scanner accuracy.

Ratings and Reviews

1.6 out of 5
23 Ratings

23 Ratings

BrittHelzer ,


I’m fully aware that this is to report issues for machines hence why I have it. However, this app is worthless. It never works. Ever. I have to go to my front office to let them know that yet another machine has not dried my clothing. You all owe me so much money for crap machines. Yet, I have never been refunded. Machines and service are crap. Get it together. You’re ripping people off and stealing money. I’m giving one star only because I have to.

natu.5901 ,

The App is useful for what’s needed.

I live in a complex that uses a laundromat based company (Jetz). Aside from usually dealing with management (they always say it’s not our problem) the app helped me with not only reporting the damaged units, but also call tech support to make repairs. It’s pretty easy to use, handy and great customer service support!

JOSH ROCKS 12345678900000 ,

Why bother

I thought this app would be able to tell me how much longer my wash would take but it is just simply for service issues

App Privacy

The developer, JETZ SERVICE CO. INC., has not provided details about its privacy practices and handling of data to Apple.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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