Download the Jewel-Osco Delivery & Pick Up App and get FREE Delivery on your 1st online order at Jewel-Osco. Sign in with your existing Jewel-Osco account or create a new account. Shop for groceries in the app and save time by choosing delivery or pick up.
Jewel-Osco Delivery & Pick Up App is convenient, easy and will save you time with these features:
- Delivery—choose a time when you want your groceries delivered to your doorstep
- Drive Up & Go (Pick Up)—drive up to your Jewel-Osco store, park, call and we'll bring your groceries to you
- Flexible delivery and pick up times—groceries on your schedule
- Shop fast from your previous in-store and online purchases
- Save money with hundreds of clippable coupons
- Exclusive online savings—easily find new weekly deals that matter most to you
Bug fixes & minor improvements
Ratings and ReviewsSee All
I would’ve given Jewel five stars however there needs to be coaching/training around drivers and delivery to walk ups. As an amputee veteran sometimes it is difficult to carry cases of bottled water or sodas upstairs or some days I’m not well enough to shop which is why I utilize Jewel delivery. However the the last time I used delivery the delivery man complained and fussed about bringing my groceries upstairs to my unit and I was advised not to order heavy items such as cases of water or to meet them downstairs. I didn’t enjoy that experience but overall a good service. So if you don’t have a walk up then this would get five stars and I totally recommend using them.
Stop outsourcing to third parties
The reason I chose to order directly from Jewel, opposed to ordering through Instacart, is because Jewel delivery drivers will carry your groceries upstairs without an issue, it’s even in their job description. This time they outsourced to DoorDash. DoorDash drivers don’t expect to carry up groceries, they expect to drop it at the front door and go. So when I asked the driver to help carry up my groceries, she wasn’t happy about it, and I ended up making three and a half trips up while she made 1, and I had to take half of what she was carrying the rest of the way up. One hour window delivery is 10 dollars, and the delivery was 45 minutes late. Not too happy with the substitutions made either, but that’s less of a big deal. Jewel should stick with their own drivers.
First time order, 1< hour late
Avoid Jewel-Osco. The lack of notifications and current status of your order is a serious problem. Didn’t get any email or text about my delivery running late and I had to call to find out if I was still getting the delivery. I didn’t even realize there’s a separate app for online delivery until I received that email. Downloaded this thinking I’d be able to see the status of my order. Nope, just a list of past orders and current order. I’m not using Jewel anymore without these basic systems in place.
Very bad first impression. It’s not acceptable to make the customer call to find out the order is running late when you have an email system and app in place. Better to go with Instacart or other direct online delivery stores that actually keep you informed every step of the way.
With Family Sharing set up, up to six family members can use this app.