Puzzle Games: Jigsaw Puzzles 4+

There are so many beautiful, wonderful puzzles to choose from. BUT when I try to do one I become very frustrated. When I do a section, one or more pieces are not with the others so I can’t complete the section and the puzzle is frozen in place. Sometimes if I close the puzzle, then find it again and reopen it the missing pieces will be in the top left side of the puzzle and I can continue. Other times they are not there and I have have to find a new puzzle to work on until it has missing pieces.
Also, occasionally the puzzle will disappear and I’ll end up on my Home Screen. I have no idea why. I would prefer not to delete the app but don’t feel I have much choice. Please help!

Hi, thank you very much for your encouraging rating and we are sorry for any inconvenience. Could we know if you prefer to arrange some of the puzzle pieces on the puzzle board first and then drag them to the correct positions? And could you please take a screen recording or a video regarding the issue of missing pieces you mentioned and send it to jigsaw@fungame.studio? We will further look into this issue and try everything in our power to make the game right for you. Thanks again for your support and patience. :-) - Cathy

So I’ve got several of these apps think you might be from the same developer because you’re very similar. But this particular one I have issues with I may be considered a little OCD and the sense that I like to put all my pieces together by type and by color before I start doing the puzzle itself this particular app when you close it doesn’t remember that so when I came back in this morning to start on the first puzzle innards all of my pieces were mixed up and I was like I spent hours putting them in order because I always do the highest number of pieces so I was quite frustrated and I thought to myself do I start over or do I just move onto one of the other apps that I have that are like I said exactly the same offer so I decided just to delete this app possibly I’ll come back to it. There are things I like about this app. It has a higher peace count and some of the other ones I use. I also like the fact of it has a black background option where I don’t think any of my other ones do I think there’s a dark gray but I don’t think I have a true black like this or not so that’s all I gotta do you know maybe they’ll fix it maybe they won’t but for now it’s a it’s a no for me.

Hi, sorry for any inconvenience. After quitting the game and returning, the pieces sorted out on the board will not be disrupted. But if you sort out the pieces in the scrolling bar, the order will not be saved after you quit the game. We have also forwarded your feedback to our team and will continue to optimize our game to deliver a better gaming experience. If anything else, please feel free to reach us jigsaw@fungame.studio. We will try everything in our power to make the game right for you. Thanks for your support! :-) - Cathy

I have loved doing the puzzles on this app. It is so relaxing, and I’ve enjoyed many of the pictures and the challenges offered. However, lately there have been advertisement videos that pop up many times a minute, and that is ruining the game for me! I will be about to place a piece, and the video pops up; searching for just the right color or pattern, and up pops the video. This is a horrible way to run a program. I am seriously considering deleting this app because of this issue. Also wish that on some of the scenery/landmark pictures you would label them with their name and/or location.

Hi, we are so sorry for such inconvenience. We have forwarded your feedback to our technical team and they are now working on locating this issue and trying to solve it. Please stay tuned to the fixes and updates. And could you please reach us at jigsaw@fungame.studio to let us know which ad always popped up? We could remove it first before the optimized version is released. Also, we forwarded your label request to our product team as well. We will continue to optimize our app to deliver the best user experience. If anything else, please feel free to let us know. Hopefully, our continued improvement will earn your 5-star rating. Thank you very much for your support! :-) - Cathy