JivoChat

Name: JivoChat
Rating: 4.7 (793 reviews)
Author: JivoSite Inc.

Business Messenger

Free

793 Ratings
Ages

4+
Years
Category

Business
Developer

JivoSite Inc.
Language

EN
+ 6 More
Size

140.3
MB

JivoChat is an omnichannel business messenger built for teams to connect with their visitors wherever they are. With JivoChat, you’ll never miss a website conversion again: engage visitors via live chat, Facebook, voice services, email, and mobile. JivoChat’s omnichannel structure allows you to receive all your clients’ communications in one Agent App, keeping you organized. Website conversion rates get better too: proactive invitations hook your visitors so that you can provide the best customer service possible while gaining more and more leads. Interested? Here’s how to start increasing your online sales today: 1. Go to JivoChat website and sign up for an account 2. Install the JivoChat script code onto your website 3. Install the app and choose who will be online to chat with customers: just you or all your team members 4. Connect other communication channels that you’d like to use to talk to your customers through Jivo (Facebook, Viber, Telegram, mobile, etc.) 5. Get important information about your visitors in real-time (name, social profiles, their time on your site, the current page they’re on, etc.) *NEW* JivoChat is mobile! Check out some cool new mobile features: • JivoChat registration • Multi-agent chats: Users can now invite other colleagues to chat • Common quick phrases • File transfer capabilities • Visitor monitoring • Message archive • Chat with colleagues • Reminders JivoChat helps more than 270k online businesses improve their client communication. A FREE Live Chat indeed, but not just that... A complete communication tool to turn your online business into a sales machine! Go to JivoChat website and start converting your visitors into clients.

Ratings & Reviews

4.7

out of 5

793 Ratings

New visitor notice
11/06/2020

Merryyman!
Your app is wonderful but I there is one thing missing which is the new visitor update or notice Yes I think there should be a ring out notification when a new visitor or a visitor log into the website even when he/she has not started out a chat with the company owner if this is configured or added it would be a wonderful satisfactory experience to all user thanks
New visitor notice
11/06/2020

Merryyman!

Your app is wonderful but I there is one thing missing which is the new visitor update or notice Yes I think there should be a ring out notification when a new visitor or a visitor log into the website even when he/she has not started out a chat with the company owner if this is configured or added it would be a wonderful satisfactory experience to all user thanks
Impressive
10/12/2023

Mongey58
I have used almost all of the chat apps offered through WIX over the past 4 years. This, by far, has shown to be the best. I like having the automated replies, notification alerts and nice customization capabilities. I had signed up in Jan 2023, but delayed setting it up because the complexities of this app intimidated me so I dropped it until last month when I just pushed myself through its tough learning curve as I am not well versed in IT. The app is geared towards multiple users and teams. As a single user, I had to weed through its complexities to make a simple format for my biz. They do have a chat system, but oddly enough, their agents seem to be limited. I had a couple of ?’s and they were answered 50% of the time. Maybe due to time zone differences? Anyway, this is the best chat so far and am anxious to grow with it.
Impressive
10/12/2023

Mongey58

I have used almost all of the chat apps offered through WIX over the past 4 years. This, by far, has shown to be the best. I like having the automated replies, notification alerts and nice customization capabilities. I had signed up in Jan 2023, but delayed setting it up because the complexities of this app intimidated me so I dropped it until last month when I just pushed myself through its tough learning curve as I am not well versed in IT. The app is geared towards multiple users and teams. As a single user, I had to weed through its complexities to make a simple format for my biz. They do have a chat system, but oddly enough, their agents seem to be limited. I had a couple of ?’s and they were answered 50% of the time. Maybe due to time zone differences? Anyway, this is the best chat so far and am anxious to grow with it.
Great but missing some features
11/05/2021

YBalette
My company relies on this app and it's great for the most part, but I prefer the Desktop version to the app. On the iOS app it's missing some key features that are extremely useful and offered on the desktop like being able to create and view scheduled tasks. It also doesn't have the same predictive prompts that you're offered on the desktop, but all in all the app is great and gets the job done at the end of the day.

Developer Response
Hey there! Thank you so much for your kind review. We are continuously working to make our mobile app as complete as the desktop version. We are glad to have you here and we will make our best to get a 5 stars review from you. Have a wonderful and productive day!
Great but missing some features
11/05/2021

YBalette

My company relies on this app and it's great for the most part, but I prefer the Desktop version to the app. On the iOS app it's missing some key features that are extremely useful and offered on the desktop like being able to create and view scheduled tasks. It also doesn't have the same predictive prompts that you're offered on the desktop, but all in all the app is great and gets the job done at the end of the day.
Developer Response 11/08/2021
Hey there! Thank you so much for your kind review. We are continuously working to make our mobile app as complete as the desktop version. We are glad to have you here and we will make our best to get a 5 stars review from you. Have a wonderful and productive day!
Better than the competition
01/10/2022

DieselATX
Packed with more features at the base level than say LiveChat makes this add on a better value. Plus it drives more engagements. Even in away mode I find customers are contacting customer support through this app vs the usual customer support email form on our website.
Better than the competition
01/10/2022

DieselATX

Packed with more features at the base level than say LiveChat makes this add on a better value. Plus it drives more engagements. Even in away mode I find customers are contacting customer support through this app vs the usual customer support email form on our website.

• Bugfixes and minor improvements Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app

Version 5.10.1

Jul 24

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

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JivoChat

Business Messenger

Ratings & Reviews

What’s New

Version 5.10.1

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

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