JLab 4+

What is even the point of this app? I had a pair of go air sports that I was able to customize the eq and touch controls using the app. I was even able to turn the controls on/off. This was great!
Unfortunately after two months those headphones ended up getting water damaged while biking in the rain and no longer work. So I went and spent another $30 on the same exact model of headphones and am now no longer able to adjust the controls within the app. I cannot turn off touch controls which can be really annoying and there is no longer a “be aware” feature.
Why are the same exact products lacking basic consistency? Is the app or manufacturer I don’t know, either way I am annoyed that I’ve now spent $60 to have one dysfunctional pair of headphones.
I honestly want a refund.

Everything worked so well u could choose to have the touch controls on or off after the new update they completely changed that now u don’t have the option to turn off touch controls they will be on without choice wich if u are trying to workout or run or even do something that involves any type of sweat the touch controls will mess ur whole workout by changing tracks constantly or just not playing at all would not recommend wasting space on this app since it’s main purpose of being installed is most likely to turn off touch controls wich u can’t even do anymore

I really enjoy using these headphones, but there’s one major downside: the inability to reliably track them when they’re lost. I’ve tried several apps, including the one recommended, but none of them seem to work effectively. The inability to track my headphones is a significant issue for me, especially since I tend to misplace them often. While I’d consider buying another pair because I love the sound quality and comfort, the lack of a dependable tracking feature might eventually push me towards Apple products, which offer better tracking options. Improving the tracking capability would make these headphones almost perfect.