JOANN - Shopping & Crafts
Browse, Shop & Get Inspired
Shop in the app, join our rewards program, shop the weekly ad, get coupons and personalized deals, or browse thousands of projects for inspiration. Express your creativity & share your own DIY projects.
FIND YOUR HAPPY PLACE
SHOP WITH EASE
* Browse and search thousands of products
* Get product details
* Scan product barcodes
* Ship to your home or pick up in store
GET REWARDS CRAFTED JUST FOR YOU
* Enjoy our free JOANN Smiles program and we'll send you personalized rewards, coupons and offers.
* Present and scan your JOANN Smiles Reward code barcode at checkout to track your purchases and earn more rewards.
* Take advantage of bonus discount days, birthday rewards, and other special surprises along the way.
* Receive exclusive, app only coupons to use in-store or online
* Browse and shop weekly ads. Now, view weekly ads with pinch and zoom.
FIND AND SHARE INSPIRATION
* Browse projects or create your own how-to project to share with the #handmadewithjoann community.
* Share your Story with the Joann community. Explain how and why you live a handmade life.
* Create your own shopping list and begin your next project
Browse our class catalog to learn something new
JOANN is the nation’s leading fabric and craft retailer with a great product selection, knowledgeable customer service, and class offerings for all ages. Download the latest JOANN app and be part of a community of people who love to make things with their hands, hearts and minds.
This app uses background location to deliver exclusive coupons and sales for your favorite store. Continued use of background location may decrease battery life.
We now have Save For Later at checkout to improve your in-app shopping experience . Also included are some behind the scene improvements.
Ratings and ReviewsSee All
Friendly employees ready to help with any project!
Even during these difficult times when quantities are not known and the shipping of fabric requires an a minimum amount of yards which can be quite tricky for those on a tight budget especially if you want he need several inches of a certain color or pattern employees on the phone at various stores I have been patient, extremely accommodating and resourceful on other ways to do projects without spending a fortune. I sincerely appreciate this considering having a medical background legal and a teaching background crafts are constantly up my alley working in pediatrics and in the classroom even online. One employee there was an item that I had purchased before that was not online but I was able to find the SKU and she found it in the store put me in contact with someone where I could order an item by item number talking to someone on the phone with the company and I was able to get the item. I was blown away by the customer service! This is the type of customer service I get from this company all the time. And the times were currently in it means even much more and I am extremely grateful.
Availability of products
I live in a somewhat small town and it seems that a lot of the items I want to buy aren’t at my local store. I understand because they only have just so much room but it would be nice if the items that are on sale in the flyer we’re available to see and get a hands on, well, it would just be nice to see the items even if it’s a sample of the real size or swatch of fabric or something along that line. I know that I would be a much happier shopper and probably be a better customer if I knew more about the items. That’s what it is supposed to be what it’s all about, Right! Customer Satisfaction?
There is another Jo Ann’s store in Silverdale, WA but when I checked, they also did not carry the items I wanted. The lady on the phone was rather short tempered and I wanted to ask her if the store was just out of the items or if they don’t carry it at all. I didn’t get to ask. I think she was having a busy day and no harm done. I will just order the selection online and have it shipped to the store. It’s not to far away and after being in “Quarantine for so long” it will be nice to see other people out there, at a safe distance of course!
I wish you all safe travels wherever you have to be in these times. Don’t forget to tell your loved ones that they ARE your Loves!
App has potential...frustrating in current form
This app has the potential to be a real winner of a sales and marketing tool for Joann. However right now it is so frustrating to use it could (is?) actually be driving customers away. Hook your app developer up with an actual crafter! It's hard to program if you don't understand the subject. Get some beta testers who can work with you. Links for store locations, coupons, latest offers, weekly ad, and SHOPPING, go on that home page. NOT tutorials. A news app returns you to the main menu each time--so does your app. Your users want to look at other items in the same category. While I'm in the store I might want to know if you actually sell the item I can't locate. On the other hand, maybe I don't have a local store. Crafters are a creative and spontaneous group...they are going to head to your store to grab supplies, as a first choice the minute that ah-ha hits them. Online shopping is a good second choice if there is no Joann's available or your local store doesn't stock what they need. Use your analytics--if customers in an area are ordering stuff not stocked in the local store, use that to customize what that location offers. Tutorials will not generate business if the app doesn't work properly to begin with. Keep in mind the size of screen a typical phone has.
Get the basics working first.
With Family Sharing set up, up to six family members can use this app.