Jobber Field Service Software 17+

Best CRM for HVAC single contractor

I have had so much success using Jobber and the multitude of features. The scheduling has multiple ways to view your day, (i use the “list” view). I have gotten hundreds of Google reviews as a result of the invoice system. The in-app texting (available on the premium plan) separates my customers texting communication from my personal phone number. Getting paid through the app is a breeze and the customers truly appreciate the stress free process. Jobber partners with Wisetack to offer a fully integrated financing option for any service residential from small repairs at $500 all the way to substantial system upgrades at $25,000. So much good and I can’t mention it all in this review, but let me at least brag on the AI receptionist that is so reasonably priced that has helped schedule out a plethora of estimates, service calls, as well as maintenance appointments without me even having to pick up the phone. I have been through demos with other CRM providers and none of them even come close to the satisfaction that I find with Jobber. So grateful for this program, I would be lost without it..

Jobber website better than the app

I really like Jobber, but as far as the iPhone app goes, I can’t give it more than three stars. The reason being, the most important thing I use the app for is to be able to take phone calls on the go, do scheduling, etc. I wish it had a better calendar view, I don’t like that you pretty much have to manually click on every date to see when there are availabilities. I also wish it had a notes section. I find myself writing my notes from phone calls out on paper, then adding them to jobber later or when I get home, which kind of defeats the purpose of having an app. Please make the app geared toward management as well!

Update: I’ve lowered my review to two stars after months of using this. It has potential, but it is not user friendly and is really making my job harder. The guys can’t figure out how to use it in the field even though we’ve showed them over and over again, and it’s next to impossible to accomplish anything as a manager for billing in the app. And if I want to schedule a visit for an existing job, why can’t I do it from the calendar? Why do I have to click on ten different things just to accomplish one task? This app needs streamlined and simplified. It also needs the option to do progress invoicing. Not a “deposit”, but actual progress invoicing for when each draw is completed. I will be looking for a different alternative for my scheduling needs.

Developer Response ,

Hey there kachina5499! Thank you for providing a review and sharing your feedback with us regarding the calendar and schedule in the app. We are more than happy to send your feedback to our development team. As well, we have a few areas within Jobber in which you may collect your notes. If you would like more information, please feel free to reach out to our Support team at 1-888-721-1115 opt 2, support@getjobber.com, or by live chat. We hope you have a good weekend!

Saves me so much time!

I’m somewhat new to Jobber, but so far I’m very pleased. I run a lawn care business in Virginia, and I have been able to systematize a lot of my methods through Jobber. Things like recurring jobs, the different calendar views, auto invoicing, the client hub, and the friendly and modern interface are awesome! I have looked at many different softwares to use, but Jobber seems to be the most innovative and cutting edge. I also really appreciate their customer service, when I have questions, I call or start a chat, and they’re quickly ready to help and answer my questions—plus I don’t have to push 37 buttons to get through to someone when I call! I definitely recommend Jobber for lawn care business owners who want to systematize, delegate, and organize their business. Lastly, I love that their team is constantly releasing new features. It’s already a great software, but I imagine within a couple years it will be all the better! Thanks Jobber for always having great customer service, providing a comprehensive system for lawn care businesses, and for constant innovating! 5 stars!!!

Developer Response ,

Werdna, thank you so much for your detailed review and kind words. We're glad to have you on the team. Please keep those questions coming, and if you have any suggestions as you go be sure to send those our way as well. Cheers!