Jobber 4+

I run a family owned pool service and repair business and Jobber has made my life SO much easier! We are able to track chemicals, send emails to customers and they can see the emails right in their own client hub. Jobber has been a great stress reliever to me as I am the person who runs the office. We had been using several programs including QuickBooks but it just didn’t give us anything for the technicians to use when they’re out in the field.

I cannot say enough about how great Jobber is when you are in the service industry. The techs use the app for routing so I no longer have to print route sheets! They can enter notes like how much chemicals they used or even report a problem or leak right on their phone with the mobile app. Our pool techs in the field can look up information through the client hub quickly and even text the customer when they are on the way. You can look at each techs route for the day and see exactly where they are which helps when you have to add something at last minute. The customer service is excellent and if I have a question it’s easy to get a hold of a real person who can help right away. Jobber is the greatest app or program I have found for running our business!! Do I need to keep going because I could!

This is music to our ears! We're so glad that we can help out you and your team while you're out there doing great things every day. Thanks for your review :)

I’m somewhat new to Jobber, but so far I’m very pleased. I run a lawn care business in Virginia, and I have been able to systematize a lot of my methods through Jobber. Things like recurring jobs, the different calendar views, auto invoicing, the client hub, and the friendly and modern interface are awesome! I have looked at many different softwares to use, but Jobber seems to be the most innovative and cutting edge. I also really appreciate their customer service, when I have questions, I call or start a chat, and they’re quickly ready to help and answer my questions—plus I don’t have to push 37 buttons to get through to someone when I call! I definitely recommend Jobber for lawn care business owners who want to systematize, delegate, and organize their business. Lastly, I love that their team is constantly releasing new features. It’s already a great software, but I imagine within a couple years it will be all the better! Thanks Jobber for always having great customer service, providing a comprehensive system for lawn care businesses, and for constant innovating! 5 stars!!!

Werdna, thank you so much for your detailed review and kind words. We're glad to have you on the team. Please keep those questions coming, and if you have any suggestions as you go be sure to send those our way as well. Cheers!

I really like Jobber, but as far as the iPhone app goes, I can’t give it more than three stars. The reason being, the most important thing I use the app for is to be able to take phone calls on the go, do scheduling, etc. I wish it had a better calendar view, I don’t like that you pretty much have to manually click on every date to see when there are availabilities. I also wish it had a notes section. I find myself writing my notes from phone calls out on paper, then adding them to jobber later or when I get home, which kind of defeats the purpose of having an app. Please make the app geared toward management as well!

Update: I’ve lowered my review to two stars after months of using this. It has potential, but it is not user friendly and is really making my job harder. The guys can’t figure out how to use it in the field even though we’ve showed them over and over again, and it’s next to impossible to accomplish anything as a manager for billing in the app. And if I want to schedule a visit for an existing job, why can’t I do it from the calendar? Why do I have to click on ten different things just to accomplish one task? This app needs streamlined and simplified. It also needs the option to do progress invoicing. Not a “deposit”, but actual progress invoicing for when each draw is completed. I will be looking for a different alternative for my scheduling needs.

Hey there kachina5499! Thank you for providing a review and sharing your feedback with us regarding the calendar and schedule in the app. We are more than happy to send your feedback to our development team. As well, we have a few areas within Jobber in which you may collect your notes. If you would like more information, please feel free to reach out to our Support team at 1-888-721-1115 opt 2, support@getjobber.com, or by live chat. We hope you have a good weekend!